U.S. Bank Branch
U.S. Bank,
BanksHours:
3214 N Broadway, Chicago IL 60657 Hours
About U.S. Bank Branch
U.S. Bank Branch offers a range of customer experiences. Some customers have had disappointing encounters, feeling that the bank focused more on upselling services than providing genuine support, with one small business manager no longer responding to inquiries. However, many customers praise the friendly and attentive staff. Employees like Artemio, Nina, and Jesse are recognized for their kindness, patience, and professionalism. Nina is appreciated for her helpful and explanatory service, while Jesse is commended for assisting even when customers are out of state. Overall, the branch has staff who are helpful, friendly, and ready to assist, making for positive customer interactions despite some less favorable experiences.
Most Recent Reviews
July 2026
I was greeted warmly by the associate (I'm terrible at remembering names) when I walked in. I was only in for a money order. There was no wait. I was in and out in no time. Thank you all for being close to home, and it's so bright and pretty on the inside!
May 2026
Art was very helpful when helping me close one account and open another..
February 2026
This branch won me over by giving stellar support and even updating my mailing address for my new debit card. Very satisfied
More Comments(26)
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