The Best Western River North Hotel in Chicago is a well-situated accommodation that offers a mix of amenities and service. The staff, particularly Wallace and Jordan at the front desk, are consistently praised for their friendly and helpful attitudes, ensuring a pleasant experience for guests. The hotel's location is commended for its proximity to many of the city's main attractions, allowing easy exploration on foot. While the rooms may be on the smaller side, they are generally clean and well-maintained, though some guests have noted the furnishings could use updating. The hotel's rooftop area and indoor pool are highlighted as enjoyable features, though the elevator service can be a bit slow at times. Parking options are available, with the hotel's own parking lot offering a slightly higher price point than the nearby public lot. Overall, the Best Western River North Hotel provides a comfortable and convenient stay in the heart of Chicago, with a focus on hospitality that leaves many guests eager to return.
Great location. Hotel was mid. Really enjoyed the pool on a hot day though. Front desk was very helpful too.
August 2025
Honestly, I am very content with the service provided and the hospitality was unmatched! Wallace was so helpful and I am sure to comeback if I ever need a place to stay in Chicago! 5/5
July 2025
Very nice hotel. The room is huge but the showers floor is strange and a lot of water stays on the floor and do not drain. The location is 10 minutes walk from the main street, which is fair for the price. The pool is worth visiting for a quick swim.
