Crate & Barrel in Chicago, IL offers a curated collection of modern home furnishings and decor, providing inspired living through high-quality products like furniture, housewares, and cooking utensils. The store also features a Crate & Kids section with contemporary nursery furniture and cute toys. Customers can take advantage of free interior design services, curbside pickup, home delivery, and in-store pickup. The reviews highlight the exceptional customer service at this Crate & Barrel location. Customers praise the knowledgeable and attentive staff, particularly Nikia and Noah, who went above and beyond to ensure a satisfactory shopping experience. The store is praised for its vast assortment of products, including a fantastic array of kitchen and dining items, such as white dinnerware, glassware, utensils, and cooking tools. Overall, Crate & Barrel in Chicago is a go-to destination for modern home furnishings and decor, offering high-quality products, excellent customer service, and a wide range of offerings for the home.
We love crate and barrel and have always had a very positive experience at this store. We had a rare issue with a product we purchased and the manager, Jeremy, handled everything immediately with understanding and compassion. His positive energy and kindness made our day! Thank you!
May 2026
Lori was wonderful to work with while we picked out our new sofa set. She was friendly, engaging, knowledgable, and made the whole experience enjoyable from start to finish. Her advice was incredibly helpful, and she really took the time to understand what we were looking for. I highly recommend asking for Lori on the design... read full comment
May 2026
Jessie has been helping us furnish our home and I have never received better customer service in my life. She has made picking furniture for our new place so fun and easy. She truly enjoys what she does, and it shows. Couldn't recommend this store enough - everyone is very nice and helpful.
