Cricket Wireless Authorized Retailer

Cricket Wireless, Electronics, Mobile Phone Accessories, Cell Phone Stores
Hours: The Cricket Wireless Authorized Retailer has received mixed reviews from customers. Some have reported poor service and technical issues, with one customer noting that their monthly bill increased from $30 to $38 due to changes made by Cricket. This customer also had a negative experience with a salesperson named Zaid, who did not properly explain the return policy for a purchased device. However, more recent reviews paint a more positive picture of the business. A customer who needed to replace their phone had a fantastic experience, praising the new owners Shem and John for having the desired phone in stock and quickly setting it up, transferring all data and apps within 35 minutes. Another customer, Emmanuel, was also highlighted for his outstanding customer service, providing helpful suggestions and honest answers. This customer appreciated Emmanuel's great manners, such as opening the door for them. Overall, while the business has had some issues in the past, the new ownership and staff seem to have improved the customer experience significantly. Reviewers have praised the knowledgeable and courteous staff, as well as the efficiency in resolving customer needs. The business appears to be providing a valuable service to the local community.

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1. Chicago, Illinois