Cricket Wireless Authorized Retailer receives positive feedback for its excellent customer service and helpful staff, especially the manager, Sandra, who is praised for explaining options, helping with phone setup, and resolving issues efficiently. Customers appreciate her kindness and professionalism, noting her dedication to providing a good experience. The staff's willingness to assist, such as adding a line for a customer’s grandfather and solving previous problems, stands out. However, some mention that service can be slow and disorganized, with long wait times and distractions that affect understanding. Despite this, overall, the store is seen as a friendly place with staff committed to helping customers with their needs.
Celeste provided great costumer service happy with my new phone also the manager Sandra explained everything and gave me options blessed to be with cricket
June 2025
Sandra helped me a lot, she’s was fast, respectful, and very helpful. Give this woman a raise!!
June 2025
The manager provided great costumer service helped me get a phone explain and educated me about cricket service Sandra is an amazing manager we need people like her