Cricket Wireless Authorized Retailer receives positive feedback for its excellent customer service and helpful staff, especially the manager, Sandra, who is praised for explaining options, helping with phone setup, and resolving issues efficiently. Customers appreciate her kindness and professionalism, noting her dedication to providing a good experience. The staff's willingness to assist, such as adding a line for a customer’s grandfather and solving previous problems, stands out. However, some mention that service can be slow and disorganized, with long wait times and distractions that affect understanding. Despite this, overall, the store is seen as a friendly place with staff committed to helping customers with their needs.
Great customer service from Arien. I probably incorrectly spelled his name, but overall the experience was smooth. The process was quick, even though I’m always on the go, I appreciate my time being respected and understood. Would come here again 10/10.
July 2025
I came into the store and got a free software update done by the manager to help my phone be quicker learned free knowledge
July 2025
Yaqui helped me fix my phone. My phone was locked and she helped me fix it for free. Definitely recommend this store to help you out.
