About Crowne Plaza Chicago West Loop, an IHG Hotel
The Crowne Plaza Chicago West Loop, an IHG Hotel, offers a welcoming and comfortable stay in a convenient location near the Century area, ideal for walking and exploring the city. Guests appreciate its proximity to parking garages, restaurants, and local businesses, making it easy to get around. The front desk staff are consistently praised for their friendliness, warmth, and helpfulness; staff members like Regina, Tiana, Avie, and Vernell go above and beyond to ensure a positive experience, providing excellent service and making guests feel at home. The hotel features spacious, clean, and modern rooms with comfortable beds and great pillows, along with large bathrooms that offer great water pressure and hot water. The breakfast buffet at the Rye is highly recommended for its quality and convenience. Guests also highlight staff members’ kindness, such as Vernell’s thoughtful gestures, and Avie’s extra efforts to assist with food and supplies. Overall, the hotel is seen as a clean, comfortable, and friendly place, with staff who turn a good stay into a great one. Many guests express their intention to return, emphasizing the welcoming atmosphere and excellent service that make this hotel a top choice in Chicago.
They all was great from the pm-am staff. Especially luv free coffee! Room was nice and clean, bed felt softly. Balcony view was nice. The restaurant honestly was not so good the food was cold not sure why! The cashier was pleasant tho.
August 2026
Excellent hotel with outstanding services. My view was stunning and the room was extremely clean. Thank you so much!
August 2026
Staycation for our son’s Birthday! Felicia at the front desk was wonderful. She really gave our kiddo attention on his special day. We also had a parking payment mix up and the front desk helped with that as well in a timely fashion!
