About Crowne Plaza Chicago West Loop, an IHG Hotel
The Crowne Plaza Chicago West Loop, an IHG Hotel, offers a welcoming and comfortable stay in a convenient location near the Century area, ideal for walking and exploring the city. Guests appreciate its proximity to parking garages, restaurants, and local businesses, making it easy to get around. The front desk staff are consistently praised for their friendliness, warmth, and helpfulness; staff members like Regina, Tiana, Avie, and Vernell go above and beyond to ensure a positive experience, providing excellent service and making guests feel at home. The hotel features spacious, clean, and modern rooms with comfortable beds and great pillows, along with large bathrooms that offer great water pressure and hot water. The breakfast buffet at the Rye is highly recommended for its quality and convenience. Guests also highlight staff members’ kindness, such as Vernell’s thoughtful gestures, and Avie’s extra efforts to assist with food and supplies. Overall, the hotel is seen as a clean, comfortable, and friendly place, with staff who turn a good stay into a great one. Many guests express their intention to return, emphasizing the welcoming atmosphere and excellent service that make this hotel a top choice in Chicago.
I was more then happy that I was able to get a full refund from Victor at crown plaza as I booked my room an error ugh..Thank you again...I will make sure I stay at Crown Plaza when I come to Chicago
November 2025
Nice hotel and great location! The rooms have a balcony
November 2025
Vernell is a very good person he was so gentelman and he give us candie’s ,surprices and coffie thank you vernell for make this experience and a gratefull moment ❤️
