About Embassy Suites by Hilton Chicago Downtown River North
Embassy Suites by Hilton Chicago Downtown River North is a highly praised hotel located in the heart of downtown Chicago. Guests often highlight its beautiful views, excellent location near major attractions like the Chicago 360, River Walk, Magnificent Mile, and nearby activities within walking distance. The building offers convenient amenities, including a subway, pizzeria, and Starbucks in the same building. The rooms are spacious, clean, and comfortable, with good beds and a pleasant atmosphere, making it a great place to stay. The gym exceeds expectations and is well-used by guests. Many visitors appreciate the helpful and respectful staff, especially those at the front desk, although a few experienced issues with attitude and responsiveness. The hotel provides good safety and walkability, with many attractions nearby. Guests enjoy the breakfast and overall customer service, though some mention extra fees and occasional inconveniences like late check-ins, unserviced rooms, and a weed smell on one floor. Despite minor issues, most guests look forward to returning for the great location and amenities.
