FIGS

Women's Clothing , Men's Clothing , Medical Supplies
Hours: FIGS offers a store where customers can get scrubs embroidered with a hospital logo and participate in a scrubs recycling program in town. The location in Chicago receives praise for a wonderful, very attentive and helpful staff. Shoppers describe the experience as excellent with impeccable customer service, a 10 out of 10 store that exceeded expectations. The feel of the clothing is amazing, the styles are cute and the jumpsuit is highly recommended. Staff members answer all questions, help decide which set to purchase and make the visit feel like shopping with a friend. A manager personally reached out after a concern, called the customer, was kind, understanding and genuinely apologized, showing respect for feedback and making sure the customer felt heard. One visit noted limited stock and some rude behavior, but other staff were kind and offered to ship an embroidered jacket. Overall the store is described as a lot better and easier than shopping online, with amazing staff that make going to the store a pleasant experience.

• 0.49 miles

  

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1. Chicago, Illinois