First Northern Credit Union is a not-for-profit financial institution providing personalized member service. Reviews highlight experiences with personnel who are amazing, professional, personable, and wonderful to work with. Staff members are described as informative, welcoming, patient, and helpful, simplifying processes and explaining everything thoroughly. They are consistently available and prompt in answering questions, eager to help and going over and above. Members report positive outcomes for financial needs including auto loans, mortgages, lines of credit, and credit cards. The credit union receives high recommendations for all banking needs, with excellence noted in their service. Membership is available to those who live or work in specific Illinois counties or cities, are employed by certain companies or Northwestern University, or are related to a current member.
Kathy W. was AWESOME in helping me with my loan and car issues. Went above and beyond! Thank you!
January 2026
Andrea was professional, cheerful in tone and wonderful to work with. She helped getting new checks ordered. It was quick, easy and painless. Thank you, Andrea!
October 2025
Thanks for making me feel safe. Trusting my financial security to your hands!
