Fleet Feet South Loop is a locally owned running store that offers premium running shoes, clothing, and gear for runners, walkers, and everyone in between. Customers have praised the knowledgeable and friendly staff, highlighting their excellent customer service. One customer appreciated the help from Dan, who was attentive and provided great service, even when the desired shoe color was unavailable. Another customer, guided by Julien, benefited from a foot and gait scan, leading to the perfect shoe that alleviated pain and provided comfort. The staff is described as enthusiastic and patient, ready to assist customers with personalized recommendations. One shopper noted the efficient service, with staff quickly addressing their needs and even holding shoes for later pick-up. Additionally, customers found great value in the store’s promotions, such as the Buy 3, Get 1 Free deal on socks. Overall, Fleet Feet South Loop is recognized for its supportive environment and dedication to helping individuals find the best footwear for their specific needs.
Great Customer Service! Took their time with me as I was undecided of which ones to get. They offer the walk test and helped me picked the best shoe. Very thankful for the service.
May 2026
Miazoe, gave excellent customer services. I bought 2 pair of shoes.
May 2026
First time in the shop, Alfred out of town was having issues with my feet hurting a lot. One of the attendants forget his name, young man, help me out. I made a big difference for the rest of my stay in chicago
