Fleet Feet South Loop is a locally owned running store that offers premium running shoes, clothing, and gear for runners, walkers, and everyone in between. Customers have praised the knowledgeable and friendly staff, highlighting their excellent customer service. One customer appreciated the help from Dan, who was attentive and provided great service, even when the desired shoe color was unavailable. Another customer, guided by Julien, benefited from a foot and gait scan, leading to the perfect shoe that alleviated pain and provided comfort. The staff is described as enthusiastic and patient, ready to assist customers with personalized recommendations. One shopper noted the efficient service, with staff quickly addressing their needs and even holding shoes for later pick-up. Additionally, customers found great value in the store’s promotions, such as the Buy 3, Get 1 Free deal on socks. Overall, Fleet Feet South Loop is recognized for its supportive environment and dedication to helping individuals find the best footwear for their specific needs.
While the store unfortunately didn’t carry my exact size (14, which I know is an odd size), Mia was very helpful. She brought me 6 different shoes of 13 vs 13 wide. She was very professional and I would have certainly bought a shoe here if it were not for the issue of size.
August 2026
Great staff, knowledgeable, patient. It's worth it to get your gear here!!! All Chicagoland stores.
July 2026
The salesperson was very thorough; she listened to my needs and addressed them. I was amazed by the analysis of my gait, as well as the size and shape of my feet. Thanks to that analysis, I discovered that one of my feet is bigger than the other—hehe.
