Gerber Collision & Glass, a reputable auto body repair center located on Northwest Highway in Chicago, offers exceptional collision repair services. With a focus on quality and customer satisfaction, the shop caters to all makes and models, providing free written repair estimates and a National Lifetime Guarantee on their work. Customers have consistently praised the friendly and knowledgeable staff, who keep them informed throughout the repair process. The front desk personnel are described as welcoming and genuinely concerned about the customers' needs. Reviewers highlight the timely completion of repairs and the outstanding quality of the work, noting that their vehicles were returned in pristine condition, with no visible differences from before the incident. The shop's commitment to customer service is evident, as they ensure that clients are satisfied and not left waiting. Customers have expressed their appreciation for the transparent communication and the shop's willingness to address any concerns or questions. Overall, Gerber Collision & Glass is highly recommended for its reliable, professional, and customer-centric approach to collision repair.
Extremely friendly staff, excellent customer service, and great repair service! Highly recommended!
December 2024
Tom and Angie are the best in the business. Extremely professional, excellent customer service, honest, responsive, reasonably priced, and completed massive repairs to front end ahead of schedule. There’s nowhere else I would go and I would recommend them to anybody.
November 2024
Great service from start to finish. Tom is super friendly and knowledgeable, he kept me updated the whole time my car was in. I honestly don't notice a difference in my car from before the hit. I didn't catch her name but the woman at the front desk is also very nice and welcoming. I'd recommend them to anyone :)
