Gerber Collision & Glass, located at 3029 N Kedzie Ave in Chicago, provides quality collision auto body repair services with a National Lifetime Guarantee for as long as the customer owns their vehicle. The shop handles all makes and models and offers free written repair estimates. Customers appreciate the online portal for updates on their vehicle's status, including estimated pickup times, which are often met or exceeded. The team is noted for their excellent communication and professionalism throughout the repair process. Reviews highlight the efficiency of staff members like David and Jordan, who ensure repairs are completed in a timely manner, often faster than expected. Customers also commend the convenience of having a rental service next door and the thorough cleaning of vehicles upon completion of repairs. In cases of unexpected issues, such as system outages, the management promptly reaches out to provide updates. Overall, Gerber Collision & Glass is highly recommended for their attentive service and commitment to customer satisfaction in collision repair needs.
