Hyde Park Bank is highly praised for its excellent customer service and helpful staff, particularly at the branch managed by Malik. Malik is described as personable, professional, and very responsive, going above and beyond to resolve issues and provide exceptional service. Customers appreciate his patience, kindness, and respect, which made them feel valued and well taken care of. The bank’s interest rates are considered better than most, encouraging customers to stay long-term. The staff, including other relationship bankers, are also recognized for their friendly and community-oriented approach. However, some customers find the service slow, especially in drive-thru lines, which can lead to long wait times. Overall, Hyde Park Bank is seen as a caring and community-friendly bank with dedicated staff committed to providing quality service.
MALIK FLOWERS AND LAKEISHA ISOM, Represent the Bank in a dignified, community friendly manner. I cannot say Enough! Their help"""SAVED MY LIFE"""!!!!
January 2024
Viqtoria Goodwin...Reagan Cowley...Malik Flowers are excellent relationship bankers. My banking experience was very pleasant.
July 2023
The customer service is great.. just love the ladies but it is the slowest bank ever. 30 mins in the drive thru with 3 cars and only one teller. Ridiculous.
