Extra Space Storage on 4500 W Grand Ave in Chicago offers a large selection of storage units, including climate controlled options. The facility is known for its exceptional security, cleanliness, and helpful, professional, and friendly staff. Features include a manager living on site, a covered and heated loading bay, multiple gates, parking, and a kiosk for easy access. Customers report an easy, hassle-free, and communicative experience when renting and accessing units, with staff described as going above and beyond. The location is highly recommended for its professionalism and commitment to customer service.
Very helpful explaining how this storage facility works.
August 2024
Staff was on time and friendly. Only issue I have is customers do not put carts back in correct place. You may have to walk around to find one.
August 2024
The Young Lady that answered my phone call this morning was an absolute Blessing! She answered all of my questions and went above and beyond to help me. She was REALLY PROFESSIONAL, POLITE and INFORMED!! 5 STARS!!!
