Extra Space Storage at 4400 W Addison St in Chicago, IL offers a wide range of storage options with many convenient features. The facility has climate-controlled and non-climate-controlled units, drive-up access, drive-in building, and multiple entrance and exit gates. It also provides all-hours access, covered drive isles, covered loading bay, covered parking, elevator access, and warehouse space. Vehicles are allowed in drive-up units, making it suitable for both personal and commercial needs. The location boasts excellent security, ADA compliance, and helpful staff, ensuring a safe and accessible environment. The store is known for its cleanliness, organization, and safety, with lots of dollys and well-maintained bathrooms. Parking is easy, and the facility is conveniently accessible via the freeway and solar site. Customers frequently highlight the friendly and professional staff, especially praising the store manager for exceptional service. One reviewer shared a particularly positive experience with Ashley, who demonstrated kindness, patience, and thoroughness in helping with unit selection, understanding pricing, and fixing booking mistakes. Her dedication included giving up her lunch break to assist, which left a lasting impression. Other staff members, including Efrain, received praise for their helpfulness and quick responses over the phone and in person. Visitors feel confident in the staff’s ability to provide clear answers and respectful treatment. Overall, Extra Space Storage on Addison St is appreciated for its cleanliness, security, and staff’s helpfulness, making it a reliable choice for storage needs. The staff’s professionalism and commitment to customer satisfaction stand out, creating a positive experience for all customers.
Ashley was helpful with my parking rental today Highly recommended
June 2026
A special thank you to Chris and Ashley for going the extra mile to retrieve pieces of a bed frame I accidentally left behind while moving out of my storage unit. Can’t thank them enough for the timely, thorough, and kind support!
June 2026
Ashley was an absolute amazing person to work with and was able to assist me in all my necessities.
