Extra Space Storage at 4400 W Addison St in Chicago, IL offers a wide range of storage options with many convenient features. The facility has climate-controlled and non-climate-controlled units, drive-up access, drive-in building, and multiple entrance and exit gates. It also provides all-hours access, covered drive isles, covered loading bay, covered parking, elevator access, and warehouse space. Vehicles are allowed in drive-up units, making it suitable for both personal and commercial needs. The location boasts excellent security, ADA compliance, and helpful staff, ensuring a safe and accessible environment. The store is known for its cleanliness, organization, and safety, with lots of dollys and well-maintained bathrooms. Parking is easy, and the facility is conveniently accessible via the freeway and solar site.
Customers frequently highlight the friendly and professional staff, especially praising the store manager for exceptional service. One reviewer shared a particularly positive experience with Ashley, who demonstrated kindness, patience, and thoroughness in helping with unit selection, understanding pricing, and fixing booking mistakes. Her dedication included giving up her lunch break to assist, which left a lasting impression. Other staff members, including Efrain, received praise for their helpfulness and quick responses over the phone and in person. Visitors feel confident in the staff’s ability to provide clear answers and respectful treatment.
Overall, Extra Space Storage on Addison St is appreciated for its cleanliness, security, and staff’s helpfulness, making it a reliable choice for storage needs. The staff’s professionalism and commitment to customer satisfaction stand out, creating a positive experience for all customers.
Denise was great, so nice, we had a tech issue that she resolved quickly and efficiently. Props to the IT team as well for fixing it so quickly. Super efficient, was able to book same day.
September 2026
Excellent customer service, information and great facilities! I do recommend this place!
September 2026
The staff is friendly and very accommodating and helpful. Overall a great experience especially since it's my first time using a storage unit.
