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“They are very pleasant and always happy when I come. I appreciate when people are like their job and are willing to help. Thank you Brianna for all your help. I will be back for my upgrade.”
“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
“I had a great experience with Marlee at AT&T. I came in because I had to replace my iPad through AppleCare and was having trouble getting everything set up. Marlee was incredibly patient and tried multiple times to get it working for me. Even though the setup ultimately didn’t go through, he clearly did everything he could on his end and explained that I would need to call 611 to complete the process, which I plan to do.
While I was there, he also helped me pick up an Apple Watch that I needed and took the time to go over all the details about the WiFi deal they’re offering. Thanks to his thorough explanation, I’ll definitely be taking him up on that offer.
Overall, Marlee was professional, knowledgeable, and genuinely helpful. I really appreciate his effort and customer service — it made a frustrating situation much easier to deal with.”
“Prince was awesome! I walked in the same day and he had my phone speakers fixed in about an hour. Super quick, fair prices, and really professional. Thanks a bunch, Exclusive!”
10AM - 6PM
6810 W North Ave, Chicago
Mobile Phones
“Very knowledgeable, personable and professional staff! Didn’t feel scam vibe like I have experienced at other similar establishments. Seemingly trustworthy and credible. Highly recommend!”
“Came in today with alot of phone problems and Musa was a great help getting me back on track, very knowledgeable about what he's doing and gives great service best boost in the area!!!”
“It was a great experience. Prices were lower than other repairs, and once they had the phone screen, it took them less than 5 minutes to fix my phone screen! I will definitely take care of my phone from now on, but in case it happens again, I will come again!”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
10AM - 7PM
5314 N Clark St, Chicago
Mobile Phones
“The man that helped us, Kenneth, spent 2 hours helping us transfer over my number, setting up a new account and a new phone. He was kind, patient, and great at his job.”
11AM - 7PM
120 W 87th St, Chicago
Mobile Phones
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“Fixed my phone in ten minutes on the 4 of July the only people open on the holidays . They been open since I was 18 and I’m 31 now .. love to see they still the area and haven’t left .. thank yall for being there”
“Sam provided amazing service and went above and beyond to fix my almost unfixable a few of my iPhone under 1 hour. The prices and service good They also have great deals on accessories and devices. I definitely will be coming back”
“BEST SERVICE EVER, & REASONABLE!
SO KIND! EXTREMELY KNOWLEDGEABLE! SUPER FAST SERVICE! THANK YOU SO MUCH! YOU ARE TRULY APPRECIATED!
WILL RECOMMEND TO ANYONE IN NEED!”
“Amazing service! I got my phone screen repaired and the Francisco did an excellent job. The repair was done quickly, pricing was transparent, and the he explained everything clearly. My screen works perfectly now. Definitely recommend this place if you need phone repairs!”
“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“The staff that took care of us was absolutely phenomenal. One of the best experiences I have ever had upgrading a phone. They even complimented on how well the papillons behaved”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“Julio is a life savior!!! I had an issue where the wrong phone was shipped to my house and I had to exchange it for the correct model. He got me sorted immediately and even noticed a way I could save a bit on my bill with adding insurance to my plan. He turned what was a situation into an easy fix. ATT is extremely lucky to have him!!!”
“This place is great been coming here for years now always dealt with Sam but yesterday a great employee Diana was there and she was wonderful and very helpful so great full for her help very friendly and kinda Thank you Diana your friend Wes”
“I came into the store hoping to get my phone repaired, but unfortunately it couldn’t be fixed. Thankfully, Abel was incredibly helpful, professional, and informative. He went above and beyond to get me a great deal on a new phone—everything was included, and the discount was amazing. He also transferred all of my data and even set me up with a better plan than I had before. If this is the kind of service Boost Mobile provides, I’ll definitely be coming back—and bringing my friends with me! Huge thanks to Abel for making a tough situation so much better.”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“Hello I been with boost for so long I finally came in for an upgrade Anabel helped me out. My old phone gave up on me so I came in to get a new phone. Anabel showed me my options. I went with the moto g. Best decision I made. Thank you Anabel for helping me with everything transferring all my contacts and other information to my new phone. Love Anabel energy keep up the good job. I'll be coming here more to pay my bill and to add the bundle. By the way the store smell so good and clean”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Just worked with Gabriel on my bill. He walked me through my billing, explained everything with patience and was clear. Best experience I’ve had with a wireless carrier. I would recommend to any friend and family member. Left the store feeling great about switching from Verizon to AT&T.”
“Sonny is the best. Guy was super easy to work with. Talked with loads of Verizon people and by far the most helpful. I would go out of my way to have him assist me”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“Juan and Leo were extremely helpful. This store is now my go to location. I went in to fix mom's phone. Not only did that problem get resolved, my phone bill was then $50 less with their help. They also helped educate me on how/when to get new phones and me get ahead financially. Thanks Guys. You are awesome.”
“I'm a little bit late leaving this review but I've never been to this AT&T before and everybody inside was very very nice and gracious and knowledgeable about my situation. I had a Google phone that wouldn't charge and they made me aware of a special that was going on and save me lots of money and I left their feeling pretty good about the experience. So thank you to the crew at this location. Sorry it's late guys.”
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“Today we met with Stephanie at Cottage Grove location. She was so patient and kind with me and my grandmother. Honestly, one of the best experiences from that store. She’s a really beautiful soul.”