Old Navy in Chicago, IL offers a wide range of fashionable clothing for the entire family. From trendy maternity wear to stylish options for women, men, and kids, the store has a great selection of casual basics and seasonal must-haves. Customers can enjoy the convenience of online ordering with in-store pickup. The store has received positive reviews, with customers praising the helpful and friendly staff. Customers have noted the cleanliness and organization of the store, even during busy times. The staff, including associates like Patricia and JJ, have been described as patient, knowledgeable, and willing to assist customers with their needs, including finding the right size and offering outfit suggestions. While some customers have had positive experiences, a few have mentioned encountering issues with the corporate return policy at other locations. However, the reviews indicate that the Chicago store provides a pleasant shopping experience, with a team that is attentive and eager to ensure customer satisfaction.
This Old Navy has the best hours in the city but the staff is allergic to questions. They never want to help you do anything; not even at the check out counter.
January 2025
Had an excellent time popping into this store for some shopping. Was so happy to find a bunch of medium items I needed on clearance. Store looked great! And I had the best associate ever to help me out. Patricia was her name I think 🤔. Nice store.
