Quest Diagnostics Blackhawk is a medical laboratory that offers a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The facility is located in the Blackhawk Building and is open from Monday to Saturday, with varying hours for different services. Customers have generally had positive experiences at this location. The online scheduling process is described as fast, simple, and easy, while the check-in process is efficient, minimizing the time spent waiting to be served. Many patients have praised the phlebotomists for their professionalism, skill, and understanding, particularly when dealing with anxious individuals or those who have had negative experiences in the past. However, there have been some concerns raised about the facility being understaffed, leading to longer wait times and multiple workers entering and exiting the room during procedures, which can be uncomfortable for patients. Despite these occasional issues, the majority of reviews highlight the friendly, quick, and efficient service provided by the staff at Quest Diagnostics Blackhawk.
Not enough people working here to manage the number of people with appointments. Waited more than 20 minutes after my planned time. The people that did work there were very nice and did a good job but the corporate office needs to hire more of them
September 2024
Online scheduling was fast, simple and easy. The checkin process as very efficient which minimized the time for being serviced.
April 2024
Easy to get a reservation. Was in and out in less than 10 minutes.
