Urban Outfitters, located on Milwaukee Ave in Chicago, IL, is a trendy destination for unique and fun clothing, accessories, and small space decor. The store caters primarily to young people but offers options for confident, mature women as well. Customer service stands out, with staff going above and beyond to assist shoppers, making it a welcoming environment for families and individuals alike. Although some customers note that the sale section at the State Street location is larger, they still appreciate the stylish offerings and vibrant atmosphere at this store. Overall, Urban Outfitters is recognized as a fashionable oasis where shoppers can find the latest styles and enjoy a positive shopping experience. Joining UO Rewards is also encouraged for additional perks and points.
Danni was the best customer support and help at my time there tonight!
August 2025
The customer service at this urban is so good. I always come here to do returns or exchanges and it literally couldn’t be easier. Girl with the blue hair so nice especially 😊
July 2025
Tanner and Milly helped my daughters find the size dresses that they were looking for. They went over and beyond to ensure my kiddos were happy! Such wonderful customer service! I will recommend this store to friends and family.
