Mobile Generation offers Verizon wireless and home solutions, including smartphones, internet, and accessories. Reviews highlight excellent customer service at this location. Multiple customers describe experiences as smooth, easy, and fantastic, noting employees are helpful, patient, and knowledgeable. Staff are commended for making stressful or annoying situations less intimidating and more enjoyable. Specific praise includes employees walking customers through options, multitasking effectively, and providing quick fixes for issues like stolen phones or failing SIM cards. Service is repeatedly described as fast, with customers reporting being in and out in under an hour, sometimes in just minutes. Several reviewers state they will definitely return for future needs.
Kelvin did a great job and made buying and setting up a new phone a painless experience.
June 2024
Kelvin was friendly and very helpful resolving my SIM card issue!
June 2024
Kelvin helped me out at the store and made what can be a stressful situation into an enjoyable one. He helped me get the best deal and would recommend kelvin and the Clark Verizon store over a closer location.