Verizon offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the Chicago store or shop online for a convenient experience. The store provides in-store appointments, online order pick-up, and same-day delivery options. Reviewers praise the exceptional service and knowledgeable staff, particularly Sergio, Jason, and Ephraim, who have been described as kind, helpful, professional, and accommodating. Customers appreciate the staff's guidance in resolving issues, analyzing bills, and facilitating smooth transitions from other carriers. Overall, Verizon provides a positive customer experience with its comprehensive offerings and dedicated team.
Not open at 9 as indicated on the site, but was open at 9 the day before.....I would give 5 stars because my experience at this location the day before was great.
June 2024
Got a new phone hooked up there yesterday. The staff were friendly and greeted me as I walked in. Patricia (I think that was her name I feel bad for not remembering) helped me and she was awesome. I will absolutely be using this Verizon store in the future.
March 2024
We walked in with very complicated phone switching situation, Manny was beyond helpful for us.
