Virgin Hotels Chicago offers a stylish and modern experience in downtown Chicago. The hotel features very clean and well-decorated rooms with a unique, chic, urban vibe. Guests often appreciate the attention to detail, such as the old-looking refrigerator and comfortable bedding, along with high-quality furnishings and thoughtful amenities. The rooms provide a private, quiet retreat from the busy city outside, and many enjoy the nice views of Chicago’s cleaner streets compared to other big cities. Service at Virgin Hotels is friendly and approachable, with staff willing to go above and beyond. For example, some guests mention staff members who greet guests warmly, help with luggage, and make arrivals special. The entrance is locked at night, adding a sense of security that many can appreciate. The hotel is pet-friendly, welcoming furry companions and providing special amenities for them, which is a plus for pet owners. The rooftop offers great views, although noise can sometimes reach rooms from higher floors. The hotel’s location is very walkable, with theaters, the Bean, and the Magnificent Mile nearby. There are plenty of nearby food options including Starbucks, Panda Express, and Subway. Parking is available but can be costly without validation, so guests are advised to check for discounts. The downstairs coffee shop is highly recommended for dark roast coffee and chocolate croissants. Overall, Virgin Hotels Chicago provides a comfortable, stylish stay with friendly service, convenient amenities, and a prime location in the city.
We loved our stay here! Checking in and out was a breeze, and everyone was nice. We would love to stay here again in the future! The view from the rooftop was also beautiful!
May 2026
Everything was wonderful. The view, the service, the elevators! Patrick and Mohamed were phenomenal and helped me navigate the crazy Chicago traffic on peak Memorial Day Weekend. Would absolutely stay again.
April 2026
Stayed there before when it was the Virgin and it was great but this time was for the roof top bar..
