Virgin Hotels Chicago offers a stylish and modern experience in downtown Chicago. The hotel features very clean and well-decorated rooms with a unique, chic, urban vibe. Guests often appreciate the attention to detail, such as the old-looking refrigerator and comfortable bedding, along with high-quality furnishings and thoughtful amenities. The rooms provide a private, quiet retreat from the busy city outside, and many enjoy the nice views of Chicago’s cleaner streets compared to other big cities. Service at Virgin Hotels is friendly and approachable, with staff willing to go above and beyond. For example, some guests mention staff members who greet guests warmly, help with luggage, and make arrivals special. The entrance is locked at night, adding a sense of security that many can appreciate. The hotel is pet-friendly, welcoming furry companions and providing special amenities for them, which is a plus for pet owners. The rooftop offers great views, although noise can sometimes reach rooms from higher floors. The hotel’s location is very walkable, with theaters, the Bean, and the Magnificent Mile nearby. There are plenty of nearby food options including Starbucks, Panda Express, and Subway. Parking is available but can be costly without validation, so guests are advised to check for discounts. The downstairs coffee shop is highly recommended for dark roast coffee and chocolate croissants. Overall, Virgin Hotels Chicago provides a comfortable, stylish stay with friendly service, convenient amenities, and a prime location in the city.
Five stars all the way! Great rooms and decor. Great service. Staff really try to be helpful.
April 2024
Very clean and well decorated.Love the old lookinh refrigerator in the room. The staff Was friendly and approachable. The entrance is locked at night. So that doesn't lie a sense of security that Many can appreciate.
April 2024
Great location. Clean, modern rooms. Great overall value.
