Walgreens is a popular pharmacy and health and beauty retailer that offers a wide range of services, from filling prescriptions to printing photos. The pharmacy hours are flexible, with M-F 8am-11am, 11:30am-12am, and Sa-Su 9am-11am, 11:30am-9pm. Customers have had mixed experiences at Walgreens. Some have praised the helpful and attentive pharmacy staff, who have gone the extra mile to ensure their well-being and even suggest cost-saving coupons. However, others have encountered rude and short-tempered employees at the pharmacy counter, particularly when dealing with customers with language barriers or questioning co-pays. The store itself has been described as fine, but the pharmacy has been a source of frustration for some. Customers have reported long lines and delays in filling and data entry, which they attribute to short-staffing. Others have had issues with the pharmacy, such as arguing about the last time a prescription was filled or locking up items that are not over-the-counter. Despite these challenges, many customers have found the overall experience at Walgreens to be positive, particularly in recent months. Improvements in customer service, including friendly and attentive staff, have led some customers to reconsider their negative reviews and give the store a higher rating.
I really appreciated the friendly and helpful service I received during my visit. The cashier went above and beyond by framing my photos, which was a thoughtful gesture.
March 2025
I just want to give a shout out about a pharmacy technician at the Walgreens on Howard and Western. Jennifer G. went the extra mile not only looking out for my well being, but, suggesting a specific coupon that had the same medication for $50 less! She's a gem! The 5 stars are for her!!!
June 2024
Great service at checkout this afternoon. Courteous and accommodating !
