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“The best mortgage loan experience. They helped us throughout the process and in the procedure when another lawyer wanted to sue us for not buying at the price they wanted and not the price at which the property was evaluated.Now we are in the process of purchasing a car and they offered us an interest rate that no other bank could.We will definitely need them again for our second property.What they lack are more branches and ATMs.”
“Great location, friendly staff, ninety minute parking out front, do not park on the side road. They ticket and toe there. Can't say enough good things about PNC”
“This place is fantastic, in my opinion. extremely professional Banker Lucy Arechiga pays close attention to the customers' needs and offers loyalty recommendations.”
“I must start by saying I have low expectations of pretty much all banks, so I am ranking from this perspective. This bank is efficient and effective with its services. Customer service is pretty good, they seem to know how to handle uncommon requests in a timely manner, and they were welcoming and friendly.”
“Came in today and was greeted with a good attitude and overall good ambience. Representative Jessica helped me a lot and that’s what I like to see. Her attitude and help shows a lot of leadership and professionalism. I want her superiors to see how of a valuable asset she is to the company.”
“I lead myself to this branch today due me having several concerns regarding some accounts I currently have. I was attended by Kim Colina who answered all my questions with enthusiasm and further educated my understanding on some of the questions I had. Excellent customer service overall with the entire branch.”
“The only complaint I have is the atm outside seems to always be broken. lol other than that the kids they have working here are great, friendly, knowledgeable, helpful. Good customer service.”
“The best bank? in the USA??
Great customer service. More recently, they only have one cashier working the counter for customers and I feel this is not the best option; I walk in and the lines are ridiculous sometimes. I'm currently the 9th person in line (with people behind me to the door) and they still only have one person at the counter. I wish they had several ATMs like before.”
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“I have been a customer of this bank for about ten years and have never had any reason to complain about anything. The service is always excellent, and the staff is simply top notch....always courteous, helpful and friendly. I have developed a good sense of trust. It really feels good to be able to walk in and be greeted by name. A big shout out to Adolfo and Pablo for their excellent way of interacting with customers.”