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“Guan and Linnelle were very professional and attentive from the moment I walked in. I got everything that I needed accomplished and learned more about the benefits available to me. I'm thoroughly impressed and satisfied. I will tell all my friends and family to sign up with Credit Union 1. 10 stars.”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“Going to post office and banks are the worst parts about living in Chicago BUT I came here twice and I love this branch. Lauren is very nice and knowledgeable. I hateeee going to the bank but this place always has a smooth process.I relocated to chicago ago and my credit union partners with this company. So when I got approved for my apartment I made a mistake of combining my 1st months rent and security deposit onto one check instead of splitting it into two. Lauren and the team worked with my bank to void the check and sort the whole ordeal out.”
9:30AM - 4:30PM
541 N Fairbanks Ct #120, Chicago
Credit Unions
“I wanted to personally thank Longe Shungu for his outstanding customer service throughout the years. He has helped me with auto and personal loans, and has been extremely thorough and providing me sound advice, and providing me with all angles to consider in my financial needs. He is a valued member of FNCU.”
“The representative who helped me was patient and professional. There was a lovely atmosphere and everyone I spoke to seemed kind. Honestly, the best banking experience I've had in a while.”
“I like to keep my money in a place that understands and works to help actors. The tiny downfall is that you have to hold fairly long when you call to speak to someone for customer help.”
10AM - 1:30PM
9525 W Bryn Mawr Ave #160, Rosemont
Credit Unions
“I have been using CAFCU, and particularly the Rosemont branch, for many, many years now. I have NEVER had a bad experience with them. The customer service at the Rosemont branch is always friendly and professional. And even though I only go in every couple months, they always know who I am and remember little details about the last things we chatted about. Superb.”
“I don’t have not one regret about joint this credit Union. I love it here. Big shout out to Ms. Ebony Price. Omg she works wonders and does so in a timely manner. I’d highly recommend CPOECU to anyone!”
“I love my credit union! Been a member for a lot of years. Walked into the branch today. The customer service is awesome. Felt family friendly. The clerk helped me access money I was unaware I had access to which was big to me today during the holidays. Thank you very much for your help.”
8:30AM - 2PM
2453 S Archer Ave Ste E, Chicago
Credit Unions
“You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Caroline Jones.. Contact her on Email:[email protected]”
“This is a great bank. I have been banking with them for 35 years, several checking accounts, savings, mortgage and other loans. Because it is small you can talk to the president if you need to. They will go out of their way to help. They have a service I really like and have not found at other banks, they text me and email me every time my credit card is used. More than once it alerted me to a fraudulent charge and because I got the info so fast I was able to stop it before it became a problem. Also if someone writes me a check and it bounces or if I have an overdraft they call or email so i don't find out 10 days later. UPDATE, I wrote this when this was South Central Bank. The things I wrote are no longer true since Verve bough them. There are not owned in Chicago and don't seem to care about it. Their office is like a ghost town and they don't return calls. The staff I dealt with were very inexperienced and could not solve simple problem. They got rid of their good people. I think it is unethical to say this review was written for Verve when it was about their predecessor, South Central Bank.”
“I emailed to get support on registering an online account and in just a few minutes Rebecca Rios called and helped me get my online account activated. She was professional and friendly. Thank you Rebecca!”
“Walked in a Friday evening about an hour before close to get an issue resolved in regards to opening an account and we couldn’t be happier with the level of service we received from Mariam. We loved how she was eager to assist us, answer any questions, and provide us with tips for success. We can’t wait to see where this business goes.”
“Great people and very helpful and full of banking knowledge. Happy to join the family..been looking for you ever since I moved back home from Pennsylvania. Belonged to Lebanon Federal Credit Union??”
9AM - 5PM
5000 N Cumberland Ave, Chicago
Credit Unions
“Galyna Salgalova was absolutely incredible to work with in every aspect during my home buying experience. She communicated closely with me, keeping me in the loop every step of the way. Galyna is very professional, knowledgeable and easy to work with. She goes above, and beyond to ensure customers needs. I can’t say thank you enough! I look forward to working with Galyna and Selfreliance in the future!”
“I’ve been a member for approximately three years and every time I’ve needed advice or guidance they have helped me every step of the way they always make sure to provide me excellent service”
“Great customer service from this bank! I have worked with both Stephanie and Lori and they have been a huge help working with me on my mortgage, heloc and helping me to open a business account!”
“I have been a member for over 10 years. Unfortunately, I’m only allowed 5 stars, when 10 stars DEFINITELY represent the level of customer service/satisfaction!! Lupe provides professionalism along with product knowledge and management, all with a sunny disposition. I have listened to Lupe on how to improve my credit scores and from her experience and wisdom, my credit scores jumped over 100 points and now I’m in the 700 credit scores club!!! There’s a family feeling that I get when I walk into the branch, go through the drive through, and call to speak with Lupe. Thank you ACCESS CREDIT UNION for making your members feel special:)!”
9:30AM - 4:30PM
230 W Monroe St Ste 2850, Chicago
Credit Unions
“I am a member for way over 40 years. My experiences with the staff were always positive, and didn't have to look for another bank yo do my finances. Even now that I live in another state!”
“I had an amazing experience at this bank. Connie helped me order checks, make a deposit and obtain a cashier's check in under 5 minutes! I've had mixed reviews about Partnership Financial since they took over Leyden Credit Union, but Connie made it a positive interaction. Would definitely recommend using her if you have any issues or questions!”
8AM - 5PM
1407 W Washington Blvd, Chicago
Credit Unions
“Excellent customer service and benefits for members. Fawn and Yael made refinancing a breeze. I look forward doing business with CPFCU for anymore future financial needs.”
8AM - 5PM
10343 S Pulaski Rd, Chicago
Credit Unions
“The employees are very nice and polite. Sometimes there are some employees at the front desk that arent knowledgeable about certain things (little things) so it can prolong the process or make it a longer wait. Other than that I will continue to come back to this location. Great job!”
8AM - 5PM
5310 N Harlem Ave, Chicago
Credit Unions
“I went to the bank today. We had an issue at another bank and Caroline was so helpful. Not only was she very professional, positive but she was able to fix the issue in a timely manner. There are not many people today that want to go above and beyond, but she definitely did. Not only did she help us but she also followed up with us to make sure everything went smooth. She was very respectful. I greatly appreciate everything she did.”
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“I have been visiting this location consistently for over a year now and the professionalism and hospitality never fails. It's such a pleasure working with such knowledgeable and caring folk who I can trust to advise me of financial decisions. Theo is someone I like to consult with because he knows his stuff. He has been my personal banker for a few years now because he gives great advice regarding products and financial literacy. He's always pleasant. Shantae is another I find so friendly and welcoming whenever I encounter her at the counter. She offers such a great attitude when displaying what CU1 represents. Thank you guys for being something ATMs and Robots can't replace.”