“I had Tim set up a turntable for me.He was very knowledgeable and pleasant to deal with and I have been a customer of Mark’s since the 90’s.
There store has some of the best audio products around and his staff can get you set up on your audiophile journey for sure .Thanks again”
“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
“Excellent service. I had a nightmare experience at Glen Carbon where the staff basically refused to sell me the phone I wanted and lied about it being out of stock. So I drove to Collinsville, and the guy working there helped me buy the phone, explained everything I needed to know, and I was in and out in just 3 minutes. Thank you, Collinsville T-Mobile! Now I know which store to spend my money at when I need something!”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
“I've never had a bad experience at this store. I have been going here since it opened. Staff is friendly. I do feel like the are sometimes under staffed, but anyone who has or does work retail realizes that it's out of their control.”
“I had a great experience purchasing my washer and dryer set. The process was smooth from start to finish, and the staff was helpful and knowledgeable when answering my questions, even help me price check other stores. Delivery was on time, and everything was handled professionally. The team made sure the appliances were set up properly and explained anything I needed to know before leaving. I would definitely recommend buying from them.”