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“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“I came in with a charging problem, assuming I would have to lay out $1000+ for a new phone. Instead of just taking my money, Toby took the time to diagnose the problem and sold me the right product to fix the situation. Toby, thank you. Your integrity is very much appreciated. You’re a real professional.”
“I visited the store to have my shattered iphone replaced. Jazlyn assisted me & gave exceptional service by discussing all my options, informing me on all phones & accessories available for purchase, & extending patience due to me having young, busy children with me. I love how there was a tv with cartoons showing for my kids to be occupied. This store is further from where I live, but I will always come back confidently knowing that Jazlyn is there to help!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
“Excellent service. I had a nightmare experience at Glen Carbon where the staff basically refused to sell me the phone I wanted and lied about it being out of stock. So I drove to Collinsville, and the guy working there helped me buy the phone, explained everything I needed to know, and I was in and out in just 3 minutes. Thank you, Collinsville T-Mobile! Now I know which store to spend my money at when I need something!”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
“Absolutely great experience, I’m in a wheelchair so I typically don’t have the best experience in public. Today from the store Manager down to my sales rep Kyra I am fully satisfied with my service today”
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“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”