“Very kind and honest people work here. Compared to other stores I've been too this has to be the best. It was refreshing to walk into the store and be greeted quickly. My upgrade took maybe 5 minutes and I was out of the store. I transfered my stuff at home very easily and couldn't be more happy with my experience. A big thank you to the young man who helped me too!”
“Xander was an absolute legend. Each time I come in, he’s so helpful and knowledgeable in what he’s talking about! Best employee interaction at any GameStop in the area that i’ve experienced. Will definitely continue to shop at this GameStop when I have questions.”
“The employees at this location are always very kind and helpful. Shoutout to Tina R. for going above and beyond helping us out when FedEx broke one of our new TVs in shipping after an already very stressful and time consuming move. The Samsung TV sales lady is also sweet and knowledgeable. The customer service, even when we are just browsing to pick our next appliances or electronics for work, at the Fairview Heights location is great. My husband finally paid for the annual membership card since we buy enough at Best Buy to justify it, and honestly I see the credit card in his future as long as we get to buy our next refrigerator with it from Tina :)”
“The young man there, Hispanic i think, very nice n helpful. Met my needs n then some. Gave me the best deal for a new upgraded phone with more storage n a case n screen saver...had me all set, n also paid my bill. All in one stop. Thank you!”
“Always able to find a good deal here. They constantly have mark downs on already reduced price, you just gotta take the time to shop the store. Be aware they have security watching your every move in plain clothes.”
“We ordered from the Starbucks at this location and wow 🤩 one of the best tasting Starbucks I’ve had in awhile. Customer service could be better but it was ok”
“Typical rent to own store. You'll pay much more than market cost, but you'll get your items quickly. Most of the staff I'd knowledgeable and very help. Still, if you can afford to buy out right, I'd do that. If you can't, they are a good option.”
“Gloria was AMAZING! She help me get my niece's phone repaired, as well as upgrade my phone. She found new discounts and offers I was unaware of and helped me save money and get more updated devices. I recommend working with her at this location!”
“Michael and Lee was out upstanding. They took care of everything to make me be I’mma be a great customer if you keep Service people like this. Thank you for sending it.”