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“The salesperson was very helpful and the delivery men were nice, respectful. Great job! I would definitely recommend American mattress to my friends and family if they're looking for that product.”
“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
10AM - 8PM
6343 W 95th St, Oak Lawn
Furniture Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“I went to this location to buy a low profile box spring (Stern and Foster). Both Thomas and Leonard were very professional, friendly and knowledgeable about the products in their store. They informed that I can get the best price for the item requested online from Matress Firm. I was also given tips regarding extending the life of my mattress. I will utilize again and recommend this location to anyone looking to buy a bed and receive great customer service.”
“Your Representatiive April is the best part of our experience. She was professional, very knowledgeable about the various beddings and the costs, showed empathy and compassion to us as customers. I would definitely send my family and friends to your establishment.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
11AM - 7PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“We needed a mattress fairly quick and Mark Z. at the Downers Grove store was amazing. He listened to our needs and was able to get us what we needed. I would recommend.”
“I fully and highly recommend Creative Covers, Inc. We were referred to this company by a family friend who has impeccable and trustworthy taste, and this company is another example of this. Creative Covers was easy to work with, communicated frequently by email throughout my research process, and asked clarifying questions when needed. I, and myself alone, made a significant error on the measuring and they were gracious and ABOVE AND BEYOND HELPFUL in taking the cover back, fixing it, and that to me is the essence of an amazing company- above and beyond when it comes to customer service. As I started with, I fully recommend this company to anyone looking for a high quality, superior-looking and fantastic cover for outdoor furniture. 10 out of 5 stars.”
“Great mattress shopping experience! Veronica took care of us and was very helpful and knowledgeable about each type of mattress.
She helped me find a mattress that was just right!”
“Have bought quite a few pieces from China Furniture Online. I am so glad I learned of this company. Personal help is only a phone call away. Everything I've bought has been exquisitely wrapped for shipment and arrives safely and when I open the package the items look even better in person!”
“We bought three pieces of restored vintage furniture from here after waking through their Chicago area warehouse. They worked with us to get what we wanted and they even modified a headboard to increase its height to work with our setup.The restoration work was speedy and quick, and the delivery was the epitome of professionalism.We would do business with them again in a heartbeat.”
11AM - 7PM
7760 S Cicero Ave, Burbank
Furniture Stores
“Very patient staff! Are more than willing to make sure you understand what you are purchasing, and they are for clarity. One of the staff Carlos was a great help in purchasing my furniture!”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Great store, huge selection! Wonderful staff, delivery guys too! Prices can't be beat & I've looked everywhere! Almost makes me wish I needed more furniture!”
“Product I ordered won't be delivered until later in the month but the sales experience overall was excellent. Very friendly, engaging but not high pressure. Store was clean. My first visit here so plan to return when I have new sales needs.”
“Our experience was absolutely wonderful, the sales staff understood their product, options and they were more than competitive in pricing. Courteous, knowledgeable and pleasant all without any pressure. I would recommend them.”
“Our salesperson Toleda was fantastic. We came in with an idea of what we wanted but when we told her about the room, she made some different suggestions. What she chose was perfect for the space. There was a few hiccups with communication from the delivery department but ultimately the furniture came when promised and we're so happy with it! The delivery team was top notch as well!”
“My experience picking out furniture for my new house went better than expected. My sales associate Angelina L was extremely kind, patient, and helpful during the entire process. I will be back to shop again with her. Ask for her and you won’t be disappointed. Her manager PJ was great as well. I can’t wait to get my furniture.”
“This furniture store topped the charts for me!!! The moment you enter you feel at home. Quality products, quick & efficient delivery, and excellent displays that are how you would set up a home, as opposed to feeling like you are in a warehouse. Not to mention the service that I was provided with by the salesperson that worked with me, the delivery drivers, and Otto the owner…. I will definitely be back!!!!!!!!”
“I absolutely adore this place! Every single associate is friendly and helpful. Claudia at the jewelry counter always greets you with a warm smile and steers you in the right direction for the best finds. Genuinely this is my favorite store, I highly recommend coming here!”
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“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”