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“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“Michael is very knowledgeable and set me up with a great mattress. He knows his products, set me up with a plan I could afford. I highly recommend him to anyone looking for a mattress. Thank you Michael and Mattress Firm.”
“The staff delivered excellent customer service, especially Brandon. He was responsive to my requests, expedited the sale, helped load the recliner chair, provided instructions, and I’m a pleased LazyBoy customer.”
10AM - 6PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”
“We are very pleased with the Creative Cover for our fire table. It fits perfectly, the craftsmanship is exceptional, and the color is just as requested. The turn-around time was as described. Should we need more, this is our ‘go-to’ vendor!”
“Modern Hill has THE most interesting selection of mid-century furniture that you can put your hands on in Chicagoland. I’ve purchased a number of pieces from Modern Hill that were all restored to impeccable condition. I recently purchased a set of Z chairs that Modern Hill customized with hand crafted leather cushions; they’re gorgeous. Spend all your money at Modern Hill, it’s worth it!”
“Have bought quite a few pieces from China Furniture Online. I am so glad I learned of this company. Personal help is only a phone call away. Everything I've bought has been exquisitely wrapped for shipment and arrives safely and when I open the package the items look even better in person!”
“Good experience with great service and a perfect attitude. Made buying a hot tub a million times easier. Had an inflatable hot tub that was less than good. Shout out to Joe?”
“I’ve never been to Steinhafels, but my first experience was very nice. The sales staff was excellent Very helpful, but also allowed me to browse for what I was looking for. I was looking for an area rug and they have a large selection.
Anyway, I found a perfect rug and got a nice discount. I was very happy thanks to Mohammed for helping me out. I’ll be sure to keep them on my list for future purchases!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Moe Ali, awesome, great customer service personality. All around a great employee. He needs a raise. Sexy, built, just an awesome person. More Suleiman you are so shy. You seem like a great person just need to put your big boy pants on and don't be shy. If you don't think anything about yourself who is going to. I know you can do this.
Thank you so much.”
“Product I ordered won't be delivered until later in the month but the sales experience overall was excellent. Very friendly, engaging but not high pressure. Store was clean. My first visit here so plan to return when I have new sales needs.”
“Our experience was absolutely wonderful, the sales staff understood their product, options and they were more than competitive in pricing. Courteous, knowledgeable and pleasant all without any pressure. I would recommend them.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“Absolutely love this place. During my last visit, I found a winter coat for $4.00. I have gotten so many compliments from coworkers asking me where I got it from. Very reasonable prices compared to other resale shops.”
“Best furniture buying experience ever, no car sales, no pressure and so many payment/finance options. Carmen was phenomenal ? I just relocated from out of state and needed furniture ASAP without all the hassle. If you need any furniture go to this location and ask for Carmen. You wont regret it and be in budget!”
“My husband and I purchased an outdoor dining table and had a great experience with Ken. He was incredibly knowledgeable and helpful. I'd highly recommend to ask for his help when visiting the store.There were a few moments the manager was a bit condescending towards him, which I didn't feel was appropriate in front of customers. My advice to management would be to keep frustrations behind doors, not in front of customers. :)”
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“Felt the need to update my review. I had preciously rated the drive up order process 1 star. However, rhislocation has really stepped up their system. Recently, I haven’t had to wait long at all. Thank you for listening to youe customers Target on Kingery! :-)”