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“Mike was very polite and was not pushing me to make the sale . He walked me through all of my options and didn't try to sell me anything that I didn't want. Very professional. Thanks Mike.”
“We look forward, gleefully, to a future of perfect comfort and sleep after buying a new bed/base/2 pillows and protective, waterproof fitted sheet from Anna at Mattress Firm. We feel we were led to this mattress store closer to us than any with a wide selection of products on a clean, tidy and comfortable showroom floor. We met a friendly, knowledgeable and patient salesperson, Anna, who was warm, honest and professional. She is a delight to know and answers every question you might have. We are excited to be getting our new mattress and base delivery just 1-2 days after we purchased it! It is no wonder Mattress Firm (Oakbrook) earned a Best of 2026 award and a 9.7 Star rating for its trustworthy faculty, excellence and integrity. My husband and I will definitely recommend Mattress Firm (Oakbrook) to all our family and friends!”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Good morning
Yesterday we visited two locations … at the first one we had an unpleasant experience so we left, still wanted to purchase a mattress we decided to try another location. The second location we met Roger, totally different personality, pleasant, no pressure, helpful and respectful.
Needless to say I purchase the mattress I wanted .
Thank you for hiring Roger…. Also I wish no harm to the other sales person, but maybe additional training on how to teach customer.
Thank you
Enjoy your day”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“The manger Wallid at the willowbrook location was insanely helpful and understanding of my situation and gave me a an amazing deal on a very nice mattress. I would definetly recommend this store to my people and come back in the future!”
“I brought in my order paper from my Sleep Expert since I was having difficulties online purchasing. I came into this location to purchase the bed officially and the process was super seamless! Thomas was so helpful and generous. I would gladly do more service with them in the future!”
10AM - 8PM
6343 W 95th St, Oak Lawn
Furniture Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“I am very pleased with the assistance I received from April today at Mattress Firm in Crestwood. The process was seamless as I was guided through the choices to arrive at a satisfactory product! I will share more after I have experienced 30 days of rest on my new product!”
“Excellent experience at Mattress Firm! Karolyn and Cesar were amazing—very knowledgeable, professional, and helpful. They took the time to understand what I needed, answered all my questions, and made the entire process easy and enjoyable. Highly recommend working with them!”
“I love how the young man help find us a new bed each. I also liked trying the moveable base that does feel good on the spine I might get one in the future. Angelo was wonderful very professional. He knew all about all the beds and understood what we wanted and needed. <3 <3 <3”
“Great customer service, showed me all the options and encouraged me to try em all . Got a Temper Pedic and was satisfied with how comfy it was . Definitely recommend”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
11AM - 7PM
7760 S Cicero Ave, Burbank
Furniture Stores
“Great experience! Carlos was very helpful and allowed us time and space to view all our options. Check out was quick and efficient. Prices were perfect for our budget.”
“We are very pleased with the Creative Cover for our fire table. It fits perfectly, the craftsmanship is exceptional, and the color is just as requested. The turn-around time was as described. Should we need more, this is our ‘go-to’ vendor!”
“Modern Hill has THE most interesting selection of mid-century furniture that you can put your hands on in Chicagoland. I’ve purchased a number of pieces from Modern Hill that were all restored to impeccable condition. I recently purchased a set of Z chairs that Modern Hill customized with hand crafted leather cushions; they’re gorgeous. Spend all your money at Modern Hill, it’s worth it!”
“Good service and delivery was fantastic. The sofa we ordered couldn't fit through the door and they took the door off, sofa in, door back on. Easy, fast, great service.”
“This was the second major purchase I have done with China Furniture & Arts. Both experiences were very pleasant and easy. Both times I purchased large furniture and all the pieces arrived quickly and in perfect condition. Both times the sales person on the phone was knowledgeable and helpful and courteous. The quality of my furniture was very good. I bought a long cabinet the first time and a buffet and china cabinet (2 pieces) the second time. They are beautiful and well made. The delivery process was easy with the guys handling my furniture and taking great care like it was their own. I will buy from China Furniture & Arts again.”
“Good experience sales lady directed us to the area. We were looking for furniture and let us browse until we found something.
She was a pleasure to deal with and made the sale”
“Good experience with great service and a perfect attitude. Made buying a hot tub a million times easier. Had an inflatable hot tub that was less than good. Shout out to Joe?”
“I’ve never been to Steinhafels, but my first experience was very nice. The sales staff was excellent Very helpful, but also allowed me to browse for what I was looking for. I was looking for an area rug and they have a large selection.
Anyway, I found a perfect rug and got a nice discount. I was very happy thanks to Mohammed for helping me out. I’ll be sure to keep them on my list for future purchases!”
“Moe Ali, awesome, great customer service personality. All around a great employee. He needs a raise. Sexy, built, just an awesome person. More Suleiman you are so shy. You seem like a great person just need to put your big boy pants on and don't be shy. If you don't think anything about yourself who is going to. I know you can do this.
Thank you so much.”
“My wife and I bought a vanity and a bed frame here. Omar helped us find what we were looking for based on our preferences and even gave us an amazing deal. Not to mention the wide variety of options this place has to offer.”
“I just moved into my new place and was riding past to go into another store, when I decided to take a peek into this store… MY O MY am I glad I decided to….. I was like a kid in the candy store! They have a really big variety of options, the prices are VERY REASONABLE and the customer service was amazing. Ayman really made me a customer for life!!! Very impressive with helping on the cost NOT to just make a sale.. and he actually worked with me within my price point.. and STILL provided phenomenal services with prices!!! The QUALITY was also one of the most important parts of service.”
11AM - 5:30PM
5901 W 95th St, Oak Lawn
Furniture Stores
“Moe and Sam were the most helpful and kind people I’ve worked with, I highly recommend their store as they have a huge variety of inventory to choose from and will help you with the entire process. Most definitely will be back.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Theresa worked hard for us getting the details right. They were more expensive than other places we looked at but the quality was much better. Good deal was made”
“We were and are pleased with the loveseat and reclining chairs purchased in 2021. Top quality! Unfortunately, one of the cushions got ripped recently. We had purchased the 5-year warranty, so we filed a claim. The claim process had its ups and downs, but Rudy of The Great Escape in Downers Grove led us through the journey. The warrantor initially denied the claim, but with some insistence and assistance from Rudy, it was eventually approved. Since the fabric has been discontinued, we were able to get replacements for all four cushion sets. This is what customer service looks like!”
“I went into the store today to find some plastic glides to replace the ones that had been broken off the current Tropitone deck chairs that I bought at The Great Escape last year. Evan at the front desk was an amazing help. He was able to find some extra glides and provided them to me at no cost. I was very happy when I first received my new deck set with the level of service and responsiveness of the staff at this location, but that was just reinforced today when Evan displayed the same level of commitment to their product and customers as they did in the past. I would happily recommend this location to anyone looking for high quality deck furniture and amazing staff that stands behind their product and their customers!”
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“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”