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“Alonzo was awesome and totally helped me add a service and make
some adjustments to existing items. Really friendly and patient and made quick-work of it! Highly recommend.”
“Tony, was a big help with my transition from t- mobile. It was a complicated matter having forgotten my pin from T-Mobile..Tony looked at me & said, I got this, I'll get it done ..after a few phone calls he got me up & running..He is a great guy, calm & confident...Really good store at the mall, great team..”
“We recently visited this Verizon store in Lockport to upgrade 2 of our phones, We were blown away by the exceptional service we received. From the moment we walked in, Mital greeted us warmly and took the time to understand our needs.
The entire process was smooth and efficient, we were in and out of the store in no time with our new phones set up and ready to use. Additionally,
Mital went above and beyond to make sure we were happy with our purchase. She even made sure we understood the charges to account going forward on the upgrades we selected and even found ways for us to save on services we were already signed up for!
We couldn't be happier with the service Mital provided. She truly went the extra mile to ensure that we had a positive experience. We will definitely be returning to this store for all of our future phone needs. Thank you Mitel for the exceptional service!”
“What a great shopping experience. Jatin was awesome in helping us selecting our phones and cases to protect them. He took the time and patience to explain everything and did the transfer of our data to our new phones. Very happy customers!”
“Walked in with a issue with my service“Micah” at Verizon made sure when I walked out that my issues with my service were resolved in a timely manner. Great Service”
“We came into the shop to get our phone repaired. It was not charging properly. They figured out that it needed to be cleaned at the charger point. They repaired it and everything is working great. Five-star review.”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“went here on the 22 of august for a new phone plan to replace my current one and was greeted by a tall, handsome, dark and brooding man with luscious lips named sergio and he helped me choose the perfect phone plan! i will be coming back here for any of my phone service needs and i pray i will see sergio once more! my only complaint would be he didn't leave me his number :(”
“Jacob, the rep that took care of us is incredible! Calm, knowledgeable and worried about assessing what you need!! He is the diamond in the rough of lack of customer service these days! Any organization would be so lucky to have him!!!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Carter was amazing! I came in wanting cheap earbuds because mine were broken. Carter not only took the time to review my account to decrease my plan, I left with brand new earbuds! I truly appreciate the amazing customer service!”
“I had a fantastic experience at AT&T today. After a negative experience at the Lockport location I decided to take my business elsewhere. Douglas was extremely helpful and sat me down and helped me through the process that the Lockport location "couldn't" do. Douglas helped me out immediately. It was a great experience.”
“I cannot begin to say how thankful I was for Chris's help getting my email back up and running! He was extremely helpful and knowledgeable...and very patient in teaching me! I appreciate AT&T so much!?”
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“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”