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“Carter was very professional and very knowledgeable about the products. I was assisted with a new phone and internet and both were set up and ready to use when I arrived home. Thanks again!”
“Rosy and her team were absolutely amazing they made me laugh so much and helped me get a good deal for my phone and a watch’s which I’d been wanting one for so long I just never had the time to plan to buy one. Definitely made me feel comfortable to understand how to use my account thank you so much.”
“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“An amazing experience, went in to upgrade my wife's phone, came out saying the better pay off$100 a month between switching my son's phone and closing out Xfinity in favour of Verizon home Internet”
“What a great shopping experience. Jatin was awesome in helping us selecting our phones and cases to protect them. He took the time and patience to explain everything and did the transfer of our data to our new phones. Very happy customers!”
“They were great! Jose and Destin were very helpful and helped the process of switching over go smoothly! We appreciate all their help and the time they took to make sure everything went well!”
“Izzy is very friendly knowledgeable and helpful! He was able to answer all my questions and helped me decide on what products to get. He also helped me reduce my bill by 20% and informed me of other promotions I can take advantage of with my new purchase. He is the GOAT!”
“Rafael is an excellent customer service individual. I have 60% disabled an 80 old senior with less patients. This gentleman has been very helpful and have me solved a lot problems. We were with ATT close to 40yrs but dropped you because of lousy customer service Verizon is worst wife say go back to ATT with promotion. If you have people like Mr Rafael we would never left seems no one gives a boy for good service. Thank you. Roy Mraz”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Subject: Glowing Review for Tasha at AT&T New Lenox!
Dear AT&T,
I recently visited the AT&T store in New Lenox, IL, and had the exceptional pleasure of being assisted by Tasha. Despite the store being closed, she went out of her way to help me, demonstrating remarkable customer service, technical expertise, and a bright, respectful, and fun demeanor.
"...Tasha is an asset to the AT&T team, and I highly recommend her for her exceptional customer service and technical expertise. Please recognize her dedication and hard work!"
I wanted to share my experience with you, as Tasha truly deserves recognition. I also wanted to provide my email address (<your email address>) in case you'd like to reach out and thank me personally.
Please let me know if there's anything else I can do to help recognize Tasha's exceptional service!
Best regards,
Brian Mitchell
I hope this email will help ensure that Tasha receives the recognition she deserves! ?”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“We came here after multiple bad experiences at the Crest Hill store.
The experience was night and day!
This store was clean and well organized, the rep in the store was friendly and knowledgeable. They had the phone we were looking for and had swapped out my son's old phone with the new one quickly.
This is how all Cricket Stores should be run!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“Jacob, the rep that took care of us is incredible! Calm, knowledgeable and worried about assessing what you need!! He is the diamond in the rough of lack of customer service these days! Any organization would be so lucky to have him!!!”
“I had a fantastic experience at AT&T today. After a negative experience at the Lockport location I decided to take my business elsewhere. Douglas was extremely helpful and sat me down and helped me through the process that the Lockport location "couldn't" do. Douglas helped me out immediately. It was a great experience.”
“Amazing customer service, the absolute best service in any industry, Brian was so knowledgeable and professional. I wish he could be my customer service rep everywhere i go”
9:30AM - 7:30PM
1701 N Larkin Ave Suite 601, Crest Hill
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“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
“Your agents Manny and Memo were above approach. Great info and answered all questions to include about the 55 plus, bundle deals and internet packages. Great people to have on your team. Thanks Memo and Manny!!”
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“Sagar exceeded expectations with excellent performance and outstanding service. He consistently delivers high quality work and truly cares about providing the best experience for his clients. I highly recommend this place, ask for Sagar!”