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“Kyle was able to stitch my $300 pair of red wings on very short notice as I'm working out of state. Thankfully he saved my boot and my pockets especially because this pair of boots happen to be my favorite so far! Thanks alot Kyle! Will always get red wings because they're repairable most of the time.”
“First time customer. Thr staff was available and eager to help. Was able to obtain all my uniforms in one stop. Trinity made me feel at home with her infectious smile. Thank you.”
“Writing this review due to the outstanding service i got from an employee as this is the first time I have ever shopped at Journeys! Before I had come in I witnessed a customer get very mad at the lady that was just trying to help get her a shoe which the customer proceeded to call the employee racist. When i walked in that same employee helped me and she was so very kind and in no way did i feel she was racist at all! I had felt so bad for the way she was treated but even after that she treated me with such kindness and positivity! Great customer service! I didn’t catch her name but I will be coming back because of her! These are the shoes i got!”
“I had a pleasant experience at this sports clothing store. The staff was very friendly, attentive, and helpful, assisting me in finding the right sizes for both footwear and clothing. They were also patient and responsive to all of my questions, which I truly appreciated.
The only downside was the limited selection for younger children, as there were no clothing options for ages 4–6 and no football (soccer) sets available. Aside from that, everything else was great, and the overall shopping experience was positive.”
“So happy I stumbled across the Zumiez in the Joliet mall today… I found lots of great things for my boyfriend for Valentine’s Day. The customer Service was immaculate they asked what brand I was looking for and size and found me 3 shirts that I loved and purchased, thanks to their help!!!”
“All the staff was amazing in helping me purchase the lomel uggs today, but im not og her name but the Hispanic young lady with some tattoos on her left arm made me wanna come back tomorrow to buy more shoes.. thank you for the great service..”
“I order my shoes online , process was easy, I got notified when they were ready for pickup, When I went in the store they greeted me , I picked up my order , Store was very clean , very well stocked, the employees were so friendly and helpful. There was a mark on my shoes I couldn’t tell what it was exactly, they went aboveAnd beyond to help me until I was satisfied . All the while being very friendly . I would 100% shopAt this store again.”
“Shaun was excellent with helping me find new products that DXL have for big guys really had a good time shopping , Shaun made the experience wonderful thanks Shaun!”
“This location had a beautiful selection of clothing as well as shoes and accessories! It was clean and the store associate was pleasant and attentive! This store in my opinion beats the store in Naperville IL. By a great margin!!”
“One of the best sneaker stores in the suburbs. I bought three or four pairs of shoes never had a problem. the owner of the store is a respectful, responsible, and trustworthy source. Flexible pricing and not over priced”
10AM - 8PM
2601 Plainfield Rd Suite B, Joliet
Shoe Stores
“The ladies who work here are my hero’s! I had an issue with my reward points being negative and a shoe exchange I was having. It was close to store closing and they called me the next morning to let me know everything was resolved. I really appreciate the awesome level of customer service!”
8:30AM - 8:30PM
321 Collins St B, Joliet
Shoe Stores
“What a pleasure to come, this establishment treats you very well with a lot of mobility with a lot of professionalism and they don't know what they couldn't do in the mobile campaign they did it here”
8:30AM - 5:30PM
23900 W Industrial Dr S suite 4 & 5, Plainfield
Shoe Stores
“Our customer service representative call me immediately (on vacation) and informed me that Christopher was not happy that we made a custom patch for his vest. We were concerned that embroidering directly on the vest would prevent protective plates from being installed correctly. I called Christopher and informed him we were crediting him in full for the work and would remove the patch and name plate and embroider directly onto the vest free of charge. Christopher thanked me for refunding the money we agreed on a plan of action to rectify the issue.”
“Today I had to get new boots for a job and I had Grey to help me. I had my foot fitted, told where my pressure points are, and told the size that works the best for my foot. Grey answered all of my questions and helped me figure out what boot would work best for me along with helping me stay warm with merino wool socks. It's important to mention that I was there a little after 5pm since I was trying on different boots and things but Grey never rushed me. I had an amazing experience and I am glad that Grey could help me today.”
“Just shopped there I think Sunday I bought a pair of shoes and slippers great price and this nice lady named Lisa helped me out so much . I have a bad foot and she helped so much ! Thank you for spending time getting my shoes Lisa!”
“I recently visited the store to purchase a pair of Air Force Ones, and the experience was nothing short of amazing, thanks to Israel. From the moment I walked in, he was incredibly attentive and knowledgeable. He not only helped me find the perfect pair but also introduced me to the Force Field protectors to keep them looking fresh.”
10:30AM - 5:30PM
24027 Lockport St # 3, Plainfield
Shoe Stores
“I visited Me Tu Boutique Bella yesterday. Angela, the owner, greeted me with her courteous and friendly smile. Since I have been a customer for several years, she explained to me the items on the sale rack and the new clothes that came in. We walked throughout the store and she showed the new items. I found a beautiful sweater and a blouse on the sale rack. I tried on both items so Angela could see. She is always honest and gave her approval that they both fit and gave her suggestions on how to accessorize. I bought both items. The prices are excellent! This shop is a treasure in downtown Plainfield. Angela and her associates are always friendly and professional. I suggest visiting this store if you haven't already. Wendy V.”
10:30AM - 8:30PM
126 S Bolingbrook Dr, Bolingbrook
Shoe Stores
“Very clean and organized. Staff very helpful some don’t know but they go to the front to get the help they need. Warm when you enter the door. Cashier is very fast patient and kind. I don’t have anything bad to say about the boilingbrook location. 5 stars for me”
“The customer service in this place is Awesome! My daughter was looking for shoes and couldn't decide. The salesperson (I wish I could remember her name) was so Nice! She played Rock Paper Scissors with my daughter to help her decide. Great Service! Definitely come to this Kids Foot Locker. Plus they have a huge selection. We live in Tinley but will travel to Joliet for the excellent customer service.”
“Best customer service received in a long time. Go see Katie st this store!! Can't rave enough, super helpful, knowledgeable, fantastic shopping experience!!”
“I absolutely am grateful for this shoe store..I managed to find something every time I shop..I have a wide width and can't seem to get what I need at other places..But low and behold it never seems to fail me with brands like Rebox to Hey Dude..and prices that have me looking over my shoulder for the price police..seriously I don't only love this place ( just call me Imelda for my # of shoes in my closet) but all the customer service has never left un happy..”
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“Such a beautiful organized store and staffed by very funny and kind people!! I wish so badly we had one like this closer to me in Washington. This place was a highlight of my trip!”