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“Great customer service! Always friendly, greeting & asking if any help is needed. Will actually show you to the exact spot to find the item you are looking for. Cashiers are cheerful and always ask if I found everything okay, and call for help if you didn't find the needed item.”
9:30AM - 9:30PM
5764 Northwest Hwy, Crystal Lake
Department Stores
“I love tjmaxx but for some reason It was my first time at Crystal Lake location, and OMG the decor for fall are amazing everything the clothes, but I was specifically trying to find something to decor my living room table and a Woman named Amy who works there was so sweet and amazing with her ideas she ended up helping me and picked cuttest decoration for my living room, she spended around 20 min helping me… it really meant a lot..❤️ Come to this store you wont be disappointed .”
“I have been to the Burlington wow store 4 times and everytime Im reminded why its called wow because I literally say wow when I walk in because there is so much to choose from! I always find stuff here and you cant beat the prices! Id like to point out I refused to shop at their old location before adding the wow but this new place is a jem! Also for having so much inventory the place is very clean and organized and I appreciate that the bathrooms are immaculate! Ive never waited long in line and Lee the manager is very nice and helpful! Every employee I've encountered has gone out of there way to show me where somthing is and has been very nice. I love this store!”
“Ordering online is so easy to do. This tube is coming to my house for free. I'd much rather do that than check myself out. They are doing a great job at online ordering.”
9:30AM - 9:30PM
6000 Northwest Hwy, Crystal Lake
Department Stores
“Decent store and good art supplies. However, the bathrooms are always locked! I asked the woman up front if she could unlock them and she said she'd call someone. Someone came but they always seem unhappy because apparently it's my fault that they keep them locked and that I have to go to the bathroom. I don't know why they keep them locked but the bathrooms have higher security than bank vaults.”
Department Stores
Department Stores
Department Stores
Department Stores
“I recently went in to do some Amazon returns. The older man working the customer service desk was incredibly kind, and patient!!! I brought a lot of items, and he was reassuring me that it was no inconvenience at all. Kindness goes a long way :)”