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“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
“Went in on a Saturday, talked to Joe,My wife had a new S24 ultra, and made mistakes and really messed up her Facebook and had multi logins Joe was determined to fix it and he did was very helpful and knowledgeable
She told his manager Jim he deserved a raise, for all his work getting her new phone working .”
“I did not have an appointment.. Jose helped me get a transfer pin... he took time to explain many aspects of the new phone and was friendly very thorough and knowledgeable and I know he will be here to help with his costumer service experience”
“Our customer service representative was super nice, helpful. Looking out for us and our best options. We bought an iPhone. Clean store, all staff were friendly and ready to help everyone that came in.”
10AM - 7PM
6211 Northwest Hwy, Crystal Lake
Mobile Phones
“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
“I visited Best Buy recently and was very pleased with the service, specifically with the supervisor Puga. He went above and beyond to explain the different options that they had, great advice and patience. I am more than satisfied with my visit and purchase. A huge thank you to Puga I will definitely be back to visit soon.”
“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”
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“Came in to do a phone upgrade Freddy helped us out very well left us with no questions and we left extremely satisfied 11/10 customer service will definitely be visiting this location for any other needs!”