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“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”
“Mariah was great. Algonquin store sent us out because they could not ship the color we wanted for exact reason. But Mariah was able to do it in seconds with good manner.”
“Doug helped us after hours of fighting the system. New TV, Fiber Internet & 4 lines of service. Give this man a raise. He definitely deserves it. Fix your system.”
9AM - 8PM
557 N McLean Blvd, Elgin
Mobile Phones
“Called before hand to explain my issue, knew what my problem was and gave me a fair price. Very nice and helpful when I got to the store and it only took around 15 minutes.”
10AM - 7PM
12102 IL-47, Huntley
Mobile Phones
“Thank you Roberto, at the AT&T location in Huntley, IL for looking into and rectifying my husband's Gmail account problem. He's happy once again. Very much appreciated. Keep up the great customer service.”
“I was having a hard time with Verizon they kept rising my bill so I decided to switch the customer service here was great and the staff is really nice I worked with Daniel and he was super helpful explaining everything highly recommend”
“I tend to prefer this location over others. Last time I was having trouble with updating my phone, Raven was very helpful and patient with walking me through the process.”
“Switched my phone from Metro to Boost Mobile. The associate Jose took care of me even with the store closing in less than 15 min. He was a very friendly standup guy! Very tech savvy and the person I'd recommend for any questions you may have.”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“Justin D helped me out immensely. Had been dealing with Verizon and Assurion they sent me two defective phones. I hadn’t been able to use my phone in almost three weeks! Justin D was able to provide me with options and opening a new line, offered a better cheaper internet service and was just over the top. Really made me feel like I’m making the right choice switching to ATnT the most helpful phone service employee I’ve ever had the pleasure of working with. Keep Justin D in high regards and I hope he is financially compensated for his great efforts.”
“Anna at T-Mobile was absolutely amazing to work with. She was very attentive, knowledgeable, and helpful with explaining the phones and plans so I could get set up with exactly what I needed. I can’t thank her enough for all the time and effort she put into helping me. I’ll 100% be coming back to see Anna again whenever I need help. Highly recommend!”
“Saleem gave me best service, he tried to get my date back and I m really grateful of Saleem. I wish everyone give service like this and I thank him for his service..”
“I went in with a Nintendo switch that was having problems with the screen due to water damage and they were able to get it working right again for a very reasonable price”
9AM - 9PM
11515 US-14, Woodstock
Mobile Phones
“Jeremy Garcia is the man you need to ask for when you go to the store in Woodstock, He's professional, friendly and really knows his craft. He helped me get a new phone and saved me approximately $1200.00. He is an asset to his profession. Please ask for him when you see the Woodstock Verizon store.
Ken Hofman
Harvard.”
“Amazing service. The crystal lake location outright refused to give me the newer model router even though I explained I’ve been having issues for a while. Called this location and they said they’d swap it out no problem. I was in and out in 5 minutes after wasting 30+ minutes at the crystal lake store. 5 star service.”
“I switch from boost mobile 2 months ago really good experience with customer service and the service works good so far thank you Mike for helping us out and thank you for the free phones we love them”
9AM - 9PM
12320 IL-47, Huntley
Mobile Phones
“Sara was very encouraging when it came to helping with an email issue from another carrier. Although the issue couldn't be resolved, she patiently took the time to figure out an alternate solution. Her professionalism was wonderful and her friendliness was very much appreciated.”
“Abdullah was awesome guy he helped me out to changing my device and transferred my stuff his really helpful guy I commented to him to work here forever,
Thanks you again Abdullah....!”
“Went in on a Saturday, talked to Joe,My wife had a new S24 ultra, and made mistakes and really messed up her Facebook and had multi logins Joe was determined to fix it and he did was very helpful and knowledgeable
She told his manager Jim he deserved a raise, for all his work getting her new phone working .”
“shout out to Mary at the T-Mobile in Crystal Lake. If you have any problems with your phone, she’s the one to fix it believe me she knows what she’s doing. Thanks, Mary.”
“My wife and I went here and Marco was just exceptional all the way around ,best customer service by far,He hD the best deal and had us out the door painlessly,ty again Woodstock boost mobile and Marco we thank you .”
“Ayman was great to work with—super chill, friendly, and made the whole process easy and comfortable from start to finish. Really personable guy and you can tell he genuinely cares about helping people out. Definitely appreciate the help, Ayman!”
10AM - 8PM
653 IL-68, Carpentersville
Mobile Phones
“I would like to give 5 Stars to this place. The guy working here is super friendly and he will help you with anything he can. He deserves the 5 stars. In the other hand the lady that is there most of the time has a really bad attitude to the clients it seems like she rolls her eyes every time you ask something. She should be a little more friendly if she is working with people.”
“I've been going to the shop since 2007.. the guy is always super helpful.. friendly and courteous... any time I need help with a missing cord or need some kind of charger/adapter this is where I go.”
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“The people at the store were all great.The one I worked with very very polite and knowledgeable. I couldn't have asked for better.The manager also very nice and made sure everyone was happy.”