Xfinity Store by Comcast
Internet Service ProvidersHours:
5890 Northwest Hwy, Crystal Lake IL 60014 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast in Crystal Lake, IL on 5890 Northwest Highway offers a range of Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or exchange equipment at the store. Reviews indicate a generally smooth and organized experience, with fast service and a clean, well-equipped store. The staff is described as patient and helpful, making efforts to assist customers, even with complicated situations. However, some customers have expressed concerns about hidden fees and a lack of transparency in pricing. Overall, the Xfinity Store provides a convenient location for managing Xfinity services, with positive feedback on the service and staff.
Most Recent Reviews
February 2026
Josh was very helpful, amazing customer service from him, so five stars for that!
Only complaint is the kid who was working upfront, barely had a nice attitude and looked like he wanted to go home.
January 2026
Rich and Faican were great to work with. They made the experience hassle free and easy with a return and a few changes to the account! For how busy it was they didnt make it feel rushed or inconvenient.
December 2025
Great xfinity store. Fast, couteous service. Recommend.
More Comments(208)
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