Avis Car Rental
Car RentalHours:
910 S Airport Rd, Decatur IL 62521 Hours
Saturday
8:30AM - 12PM
5 - 6PM
Sunday
8:30AM - 12PM
5 - 6PM
About Avis Car Rental
Avis Car Rental at the Decatur location is known for its great customer service and clean, nice cars. Becky, a staff member, has been praised for her consistent helpfulness and friendly attitude, often making small talk and ensuring the car is ready upon arrival. Customers appreciate her professionalism and the staff’s ability to manage inventory, even when demand is high. The cars, such as the Kia Optima, are described as nice and well-maintained, although some customers have experienced minor issues like difficulty with heating or locking. Service has improved over time, with drop-offs running smoothly. However, there have been some negative experiences, including encounters with rude staff and misunderstandings related to booking procedures. Overall, the location is valued for its friendly staff and good cars, with a hope for continued improvement in service.
Most Recent Reviews
June 2026
The agent joked that their line moves faster than the other guys'. He wasn't wrong. Fast and had a sense of humor.
June 2026
No drama with the car. Started every time, tech worked, no warning lights. Sometimes boring is perfect.
June 2026
Took one of their SUVs on a trip to the mountains. Handled the curves great and still got good gas mileage.
More Comments(95)
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