Fleet Feet Decatur, IL, is a locally owned store that offers athletic shoes, apparel, and accessories for runners, walkers, and anyone on their feet. Customers consistently praise the friendly and knowledgeable staff for their excellent service. From the moment visitors walk in, they feel taken care of, with staff members providing detailed foot scans and guidance to find the perfect shoes. The staff takes time to listen to customer feedback, explain the benefits of orthotics, and help select the right footwear without pressure. Many customers describe their experience as personalized and informative, often highlighting how the staff ensures proper shoe fit and comfort. The store's products, including shoes and insoles, are described as high quality, making customers feel the difference in their comfort and performance. Overall, Fleet Feet Decatur is known for its top-notch service, knowledgeable staff, and a welcoming environment, making it a go-to place for footwear needs. Customers plan to return for future purchases, trusting the store for their running and walking shoe needs.
Great customer service with people who are passionate about their jobs. Shoes aren’t cheap but the quality they offer is way worth it.
May 2026
Awesome place to go if you have bad feet and knees. They have the knowledge and products to help you.
March 2026
my assistant who fit my shoes was pleasant, thorough in evaluating my concerns and knowledgable about how to solve problems with sneakers while walking
