Department Stores in Decatur, IL

9 locations found near Decatur

“Had an issue where an employee didn’t want to assist me in purchasing a product I had driven 45 minutes to get. Manager, Brian stepped in and assisted greatly. Customer for life.”

4.3 Superb185 Reviews

“Has a great selection of items for farm and home. Clothing selection is quite large, even for babies and toddlers. Our favorite is the John Deere selection for the little ones. My personal favorite is the selection of Dewalt tools which are my favorite battery powered tools. I purchased a generator on this trip which the staff was helpful in choosing the best one for home emergencies and to run my camper. The only issue I had was the inventory management was lacking in the number and location of the products.”

4.3 Superb48 Reviews

“They are loosing when it comes to keeping items on the shelves, I dont know if that is a good thing, or bad thing for business. I briefly spoke with an employee about employment, maybe helping tiddey up the bicycles in the back and the gentleman, who was very polite, a little distraught about the question with witch he gave me an answer about individuals riding the bikes out the back door and not caring about the alarms. So I looked into it, and apparently a certain group of people are getting away woth multiple retail thefts all accross this county at mutual locations. The DPD and other first responders aren't able to catch the individuals who do these crimes in broad daylight and walk around the streets of Decatur homeless. After analyzing, and evaluating the situation that didnt set I right to me firstly because they employee seemed distraught witch told me that the employee actually cared, amd was actually emotional about it. So I dug even deeper, I even witnessed a couple robberies take place while being there, and at Krogers later that week. Each time, the individual who did the one robbery matched the face of the other at Kroger. Later that day I seen first responders responding to a call at the Oasis Day Center, the highway robber was at the Oasis, first responders didn't even say anything to her. It seems that staff is holding up after having a hard hit through covid and a hard time bouncing back. Staff is tough, and alert at all times, bit sometimes unable to catch these thugs who have no morals to them. It makes me sick. Semper Fi”

3.8 Good122 Reviews

“Most of the time things go very smoothly for such a busy place. Counter help is usually pretty good .
Have run into a snotty tech or two
Pharmacist are really great!
Got my flu shot here last year, no waiting and great injection!”

4 Good21 Reviews

“This store looks so much better. It’s clean, and organized. The clutter is gone. So much easier to find what I’m looking for. It is nice to see a positive change happening, the store looks like it improving and as a customer, I love to see it. A better store, makes for a better shopping experience. This new manager is a breath of fresh air, and I love seeing people take pride in their job. You can tell by all the positive changes that have been made.”

3.2 Average29 Reviews

“I like shopping there for it's friendly staff and it's convenience. I go over there to shop and I'm always greeted with a smile and a welcome ?”

3.2 Average40 Reviews

“Almost always 5 stars at this Walmart! The only thing I miss is when they were open 24 hours, late night trips were my favorite. Nowadays they close at 11pm but have definitely amped up their delivery service. My vehicle has been broke down recently so I have ordered groceries numerous times, no complaints at all.”

3.3 Good251 Reviews

“My Walmart account was recently compromised. The manage Tom was AMAZING to work with! In a age where customer service isn’t what it should be, Tom stepped up and took care of the issue with empathy and compassion. Both rarities in the retail world. THANK YOU Tom for easing my anxiety and helping me navigate such a stressful time.”

3 Average206 Reviews

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