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“Great service at the Apple Store. Eric was very helpful, professional, and made the whole experience easy and pleasant. I really appreciate his assistance and customer service.”
“Gaby was fantastic to work with. Not only did she answer all my questions, listen to my concerns and help me figure out the options that would best serve my situation, she could make me smile as we took care of business. Thank you”
“We want to say a huge thank you to Meerim for her amazing help! We came to Verizon to buy phones and were absolutely delighted with the service. Meerim is incredibly polite, attentive, and knowledgeable. She explained everything clearly, helped us with everything, and made the whole purchase easy and pleasant. She is a true professional, we need more employees like her!”
“Truly impressive work! After Tmobile and Best Buy couldn't figure out the issue, CPR got my phone back online. Very impressed with their troubleshooting skills!!”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“Had a great experience at AT&T Arlington Heights
Xander was my sales rep
This young man was personable and knowledgeable and most importantly for me very PATIENT
If you are shopping with AT&T
stop by or make an appt with Xander
The entire staff was great”
“THE OWNER IS A VERY NICE MAN,COURTEOUS,INFORMATIVE ALWAYS DOING THE BEST HE CAN TO FIX ANY PROBLEMS,HE GETS THE JOB DONE,GREAT PRICES,EXCELLENT CUSTOMER SERVICE.VERY GLAD I STOPPED IN.WORTH EVERY PENNY TO FIX MY PROBLEM.RAY'S THE MAN,A WIZARD WITH THE MOBILE DEVICES, COME SEE FOR YOURSELF.”
“I came in today for a new phone for my dad and Itzel was so kind and patient the entire time. She got us all set up and made everything really easy for us. She even put a case and screen protector on for us ! Thank you so much Itzel, Boost is lucky to have you :)”
“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”
“Demond is the absolute best! I live away from my parents, and he has been so kind and helpful to them. He also has been wonderful in getting me set with my new phone. An incredible employee who is efficient and genuinely cares to help others. Cannot recommend him enough. He has made the process easy and stress-free for myself and my family.”
“Jessie was absolutely amazing. My son has been a First Responder for nearly 10 years. He joined the Navy 2 months ago and his and had no access to his phone. His FirstNet phone service was cancelled because he was not able to reverify his FirstNet status. After several phone calls and stops at 2 AT&T stores we came to the AT& T store at 445 East town line Road. Jessie was not only patient and professional she went above and beyond to make sure his phone was turned on and his ForstNet status was reinstated! She was genuine so helpful! Wonderful Experience!! 🥰”
9AM - 9PM
3046 IL-60, Mundelein
Mobile Phones
“Tomek was extremely helpful and kind. He was very patient and explained everything so I can fully understand what was going on. He was great couldn’t have had a better experience!”
“Nicholas was very helpful, even though it was stressful trying to switch my old to new phone data. He was very patient and friendly. Definitely recommend this location.”
“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”
10AM - 8PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“I was met with professionalism with regards to upgrades and opportunities to adjust my account. I purchased a watch, Rich was knowledgeable professional and enjoyable to work with. I will continue to do business at this AT&T and recommend the store to other users.”
“Needed my iphone 15 pro max fixed' and it was the easiest thing to go in here and get it fix without remembering my passwords and stuff. The man was helpful and inderstanding. Deff recommend!”
“Had a very good experience working with John, he was very helpful in setting up new lines and new iphones for us. He’s very knowledgable about the available tmobile plans and answered all questions we had. He even went out of the way to inform us about trade in phone promotion ending so we could get there in time to avail the promotion..”
“I highly recommend the specialist assistant Julian at AT&T. This person truly wants to help people and is always straightforward. Honestly, they’re a great specialist!”
“I cannot recommend Bello enough! I first met him at the East Dundee T-Mobile location, and his customer service made such a great impression on me that I ended up driving all the way from Elgin to the Lake Zurich location just to continue working with him. To me, customer service matters, and Bello truly sets the standard.
My family and I were switching 7 lines from Verizon to T-Mobile, which was a long and sometimes complicated process because of our different work schedules. Throughout the entire process, Bello was incredibly patient, professional, and helpful. He always took the time to answer our questions, keep us informed, and make sure everything was handled correctly.
What really stood out was that his support didn’t stop when we left the store. He continued helping us while we were at home, making himself available whenever we needed assistance and going above and beyond to ensure the transition went smoothly.
It’s rare to find someone who genuinely cares about their customers the way Bello does. His dedication, communication, and willingness to help made what could have been a stressful process feel easy and manageable. Thank you, Bello, for all of your hard work and outstanding customer service. T-Mobile is lucky to have you, and I highly recommend working with him if you get the chance!”
“Seamless in-store experience. Jose is very knowledgeable, clear in his communication. Has been a great help. Would recommend all AT&T customers to check out this store for any service you need.”
“This past June 2025, I purchased two Pioneer DV-2042K Multi-Region DVD players from DVD Overseas Electronics. This multi-region DVD player is one of the best, if not the best, on the market today. My order through Overseas Electronics was processed and shipped promptly. The order was packaged safely and securely upon receipt. When I made a few phone calls to the company the representatives with whom I spoke with were very polite and courteous. I would highly recommend DVD Overseas Electronics to anyone!”
“So this guy moe, he works at the store, and desperately needed a new phone! Such an intelligent guy, he got me new devices, that didn’t even cost me 150$, I was really surprised! I am telling all my friends and family to come here!”
“It’s always an amazing experience here the work is great the prices are the best trust me I come here for all my electronics problems phone console pc he’s great”
“I switched from another carrier to T-Mobile, and the whole process with was very smooth with Ivan. He was professional, patient, and explained everything. No stress, no confusion, he just provide a great service. Highly recommend working with Ivan if you’re making the switch. And glad to be at T-Mobile family from today.”
“Maria is amazing!!! she was able to help me recover my gmail account and hooked me up with a new phone and tablet for my kids!!! i love coming to this store. the girls are always so friendly”
9:30AM - 7:30PM
1129 N Salem Dr, Schaumburg
Mobile Phones
“I went in to get my screen fixed for my iPhone 14 Pro Max and I spoke to Michelle and she was very nice and welcoming for my first time there. Very fast and professional work, I was able to be in and out in about 30 minutes. Satisfied customer.”
“This kind friendly sweet employee David really helped me out!! I had a refurbished phone and it wasnt reading my sim card correctly for over a week that i got put in it a previous time because I lost my original phone out of state. David offered phones in store and directed us to one in another store that worked better for me and my needs and put the sim card in and its worked perfectly since. David was so personable and understanding to the situation if you're reading this David keep working! We need more people like you in this business!! Train others to be like you!! Thanks david”
“thank you Ben and Christian for hooking us up today with some rare items. you two guys were a big help and knowledgeable! you took great care of us in there. i wish all the gamestop employees were like you two!! everywhere else will be subpar from the service you two gave today. next time we're in town (from Pennsylvania) we'll back to visit. much love and appreciation!”
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“Brandon at the Deer Park, IL store was very professional, polite, and provided great recommendations. I went in to find out more about my phone plan and her was very helpful in explaining the different options I had to adjust my bill. Thanks Brandon for your time!”