Hardware Stores in Deerfield, IL

“Girl at the return counter was very nice, but wouldn’t allow me to exchange an item for the correct item, which is significantly higher priced. I told her i would pay the difference, but they will not do any exchanges without the receipt. The service was fine, but that policy should allow exchanges, esp when the new item is $100 more.”

“I went in today looking for some paint for my basement floor and the lady who helped me was so personable. I think her name was Sofie. She explained the benefits of the different options I had and helped me figure out exactly how much paint I needed. You need more people like Sofie at every Home Depot. Hopefully she sees this and if she does thank you so much Sofie you made a confusing trip a fun and informative one.”

“I go to this location prob 2-3x a week over the last 3 months. Everyone does the best they can for being a high volume location pinned against a strips of fast food. Other HD near by are out of red mulch, stones, gutters or just random stuff but this location runs out and restocks. I was behind a woman whom was returning flowers and complaining for over 20-25 minutes because she planted them in March and didn't cover or any other protection. It was mid June when she decided to go "Karen" on everyone in the store and talk to the manager's manager's manager. I was expecting her to ask for the Home Depot board members' personal information next.Customers just need to chill out and get over themselves. Curbside pickup is easy as you can put in your spot location on your order login or text it. This location also has a wider selection of crown molding that others done near by. I would like to add an employee named Greg who was picking online / curbside orders I'm guessing was super helpful and charming on my last visit. He helped me located some patio furniture that comes in multiple boxes and give us inventory levels at the Randhurst location. Put on your mask, shut up and give the employees a break cause we're all in this together.”