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“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”
“Brought in my daughter's iPhone that wasn't charging and in about 5 minutes they came out with the port cleaned and didn't even charge us because it was so quick. We didn't pay but the guys were so nice and friendly I'm absolutely going to be back if any electronics go south on me. Thank you so much for your help!”
11AM - 7PM
3435 Dempster St, Skokie
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“I had the most annoying issue with my iphone's camera taking blurry photo's all because the lens cracked when I dropped it. I initially thought I would have to get a new camera (and honestly was dreading the repair costs).
I went in to iGeek and upon examining my phone, the associate by the name of Nick told me that I wouldn't need to purchase a new camera and it was just my lenses that needed to be replaced, which was very inexpensive and much quicker. I was impressed by the quick repair time of around 15 minutes; but even more impressed with his honesty. He could've easily told me it was in fact the camera and charged me more. But he was honest and that meant a lot to me. Also, being a woman, it's hard to get a lot of honesty now-a-days when it comes to getting repairs done. He totally could've taken advantage of that but didn't. He was very knowledgeable and helpful!
I'm so glad that I got my phone repaired because I was on my way to a vacation of a lifetime. I was able to take some of the most incredible pictures on vacation because he did such an awesome job repairing my phone. So this meant a lot to me. I will highly recommend this place and will return in the future anytime I need an phone repair. Also, the owner Prince is very nice and professional as well. This is definitely the way a business should run.”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”
“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”
“My store experience was phenomenal all due to an employee named Shani! I was nervous about upgrading phones because I didn’t want to lose all my photos and other personal data. But Shani really broke it down for me and helped me transfer all my data onto the new phone. If you’re looking to get a new phone I highly recommend talking to Shani she really knows her stuff! I will definitely be back for future upgrades!”
“I wanted to give a shout out to Olivia she was absolutely amazing helpful is an understatement she was very kind and very patient with me
Should be more people like her in the retail world”
“My phone died a quick death two days ago so that not one piece of information could be retrieved from it. I went to AT&T across from Old Orchard to switch after first trying my current carrier.
Enter Halima. I noticed she was young when she approached and I admit that I wondered if she could handle my complicated situation — problematic PIN numbers, a weird setup of the T-Mobile account, my daughter’s phone on the account and coordination of us both there together to switch.
Halima quickly figured out the best plan for us that was less expensive and better than T-Mobile’s and included a free new iPhone for each of us. She executed every bit of tech flawlessly.
Skill and patience are a perfect combination in the phone business, including counsel on colors, and best extras for a protected phone and what was unnecessary. And though outside her designated job — this is a phone store — she discussed my AT&T internet/tv bill when I grumbled about it, told me how to reduce it, and saved that deal.
I felt silly to have made assumptions about her age. Halima was great — customer focused and a real pro.”
“Calvin helped us with our phones, we had an upgrade and so my wife and I received help. He also answered a lot of questions that we had about our own business. I’m very satisfied with how Calvin treated us and the customer service was fantastic.”
“I wish this store was closer to my house. My husband and I were in this area because my mom lives over here.
WE LOVEEEEE MARJI C! She’s the bees knees!
My family and I were so so lucky that Marg was free and the one to assist us from switching over from TMobile (though everyone in this location was busting their butt the entire time, very busy and very efficient and everyone helped everyone - great team work we witnessed today)
Marj is so smart. No idea how she knows so many things but damn does she.
She is so friendly and fun, warm and welcoming, she is so amazing.
We have rarely had a positive phone/phone plan experience but Marj made it the EASIEST and LEAST STRESSFUL process ever.
My husband and I will be coming out of our way to purchase and work with Marj.
Marj ensured we had nothing but a smooth sailing experience with switching to Verizon and upgrading phones.
She was not pushy or itching to make a sale - she genuinely wanted the best for us and worked for hours to verify everything was complete and correct.
It is so rare to come across people like Marj.
Thank you so much Marj! We look forward to working with you in the future! You have made customers and business from us, for life(:”
“I want to recommend this AT&T store. When we had an issue, the manager stepped up and resolved it. In these times of poor customer service, he was a beacon of honesty.
Thanks Amen!”
“Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.”
“Andy and John were amazing!!!!! They got us the best deal and helped my parents and me troubleshoot and work through very frustrating tasks with our previous service provider. They were pleasant and professional and we are so very grateful!!!!!!!”
“I quick shout out to this location, specifically Spencer, for going above and beyond! I had a serious issue with my son's phone and he was so patient, friendly and helpful. Thank you so much!!”
“Took my iPad to iFix and Repair for a screen replacement. The service was fast and friendly, and the device looks and works like new. Definitely recommend them for tablet repairs!”
“Would recommend this place to anyone.got my phone wet and went in to get a new one and they were able to recover everything for me I am so happy with the service the manager berenice and alexis gave me.”
“Great experience. Brittany has the patience of a saint! She was so kind and helpful to all of the customers (and employees) in the store. Her poise, skill and positive attitude are a wonderful asset to the company. We appreciate her attention in answering all of our questions, clarifying any confusion that we had and clearly explaining what needed to be done to address our concerns. She then personally walked us through our bill and plan and went over available options with us. A+!!”
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“This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.”