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“Sheila is an outstanding relationship banker! She has worked with my parents for many years and has consistently provided exceptional service. She is knowledgeable, attentive, and always willing to go the extra mile to make sure everything is handled correctly and efficiently. Her friendly and caring approach makes every interaction a positive experience. I would highly recommend Sheila to anyone looking for reliable and trustworthy guidance.”
“Very friendly customer service, the lady who greeted me as I entered was very warm and kind. I was helped by Kyle R, who was fantastic and just as warm and kind as the others. I recommend this location - great customer service.”
9AM - 5PM
518 Lee St, Des Plaines
Banks
“Thank you Norma Barenas for going above and beyond to help me with my matter. Great bank, great people, friendly atmosphere.
Happy to be part of your business!”
“I am a member of this CU and this location is the most convenient for me. Whenever I visit they are warm, welcoming and pleasant to deal with. They are great for simple deposits and withdrawals. There are certain things they cannot directly help with (mostly regarding loans and such) that must be handled at the main office in Naperville. As long as you understand that limitation it's a great place to conduct business! Also be aware that they close early on Wednesdays!”
“I had the most wonderful experience with Julysia Morales… she knows how to treat seniors. Was painless, didn’t make me feel stupid, helped with all the computer techies that I am poor with. She is a treasure!”
“I walked in and a teller advised me that his system was down. Another employee walked up and said he could help me. I had my debit card in my hand and I was prepared to insert it so I can take some cash out. This employee asked for my ID to which I responded that I had my debit card. He went and got an employee named Edwin and Edwin handled my transaction. He asked me what kind of bills I wanted back and I gave him explicit instructions. Edwin followed the instructions perfectly and I told him he did great. I appreciate the service. I would say that the branch manager should advise the staff here that a warm and pleasant hello to customers walking in goes a long way. We do not have to use BMO Bank for our money, we can put our money anywhere. I also work at company headquarters in downtown Chicago, so, I tend to pay more attention to BMO employees than probably most people. Shout out to Edwin.”
9AM - 5PM
1500 Lee St, Des Plaines
Banks
“I rate Huntington Bank ,Osco Jewel branch a rating of "5" for the reason that the employees here all friendly .. and they help you with your querries honestly .. you feel at home with them especially the Filipino Manager and Asst Manager Sandra ..Very good Customer Service at this location .?❤️!”
“I go here all the time and never had a problem, it's not a fast food drive-thru , each customer has his or hers situation to be handle.I had teller Sachi and Sumi take care of me several times , they are polite , professional and friendly. people have to understand by now that every place we goto is short handed , so we must be patient and wait our turn. At times I'm in a hurry but i have to understand that everyone has a different situation.”
9AM - 5PM
749 Lee St, Des Plaines
Banks
“I’ve been a long term customer at the Des Plaines branch and appreciate the consistently top notch customer service from loan officers to the people working the drive up. I often use the night drop box and never worry that my deposit will be lost or late getting posted. This is a well run local bank”
“i was helped by daniel Z she is a very pleasant polish women who is great at problem solving and she provided me with fantastic customer service today at 155pm thank you”
“Margaret Pochmara the best very professional committed to serving clients to the best of her ability today i had no appointment but was quick and efficiently solve my emergency. Good people are still with us thank you.”
9AM - 5PM
1590 Lee St, Des Plaines
Banks
“I’ve had Chase for a long time and have gone into multiple banks in various cities and locations to get different things done. This bank was great! I scheduled an appt with Kevin the day before and he was able to get what I needed done in less than 5 minutes! Walked in the door at 8:57am for a 9am appt and was out the door by 9:01am. He was kind and knew what needed to be done. Truly exceptional service!!!”
“Hello ! i been this location serval time. i am so great full to staff for excellent customer service . finance manger have good knowledge about the product and services they offer good money inverter plan . thanks to all staff associate helping me .thanks you all .look forward to see you again ?”
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“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”