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“I was a prior Chase customer and now I finally found a bank that is not going to have me on hold for hours or make me go through transfer over transfer only to get transferred to customer service again. Great over the phone and personally even better in person. Very knowledgeable, kind, and hard working people working there to helping me on any of my banking needs.”
9AM - 5PM
607 Devon Ave, Park Ridge
Banks
“I had a great experience here - I realized the day my CD renewal period ended that I needed to change it and when I called I was booked for an appointment right away. Melissa saw me the same day and everything was done quickly and efficiently. She was so sweet and friendly and very knowledgeable. I will definitely keep going to this branch. Thank you!!”
“Great branch and team in general. Special shout out to Natalia, who is an absolute gem! So helpful and patient, great energy all around. Shes fluent in Polish and has assisted me and my mother over the years.”
“I would like to sincerely thank Gabi for her excellent service. She was professional, knowledgeable, and very helpful throughout the entire process. Gabi took the time to answer all my questions and made everything clear and easy to understand. Her professionalism and dedication truly stand out. I highly recommend Gabi to anyone looking for reliable and outstanding banking support.”
“We were lucky to have Christina solve a complex banking operation. She explained everything well and did everything to deliver the highest customer satisfaction. She was very patient and helped us make the correct choice.”
9AM - 5PM
1 S NW Hwy, Park Ridge
Banks
“This is an excellent bank and a very well equipped chase branch. Jamie helped me do my transaction before I left on vacation to Mexico and she was extremely helpful. They do foreign transactions here with euros British pounds and I think Japanese yen or something I can’t remember what the last one was but they quickly referred me to a nearby Chase branch to do Mexican pesos, which was very nice of them.”
10AM - 5PM
501 N Greenwood Ave, Park Ridge
Banks
“I met with Stephanie A.yesterday because I was having problems with my mobile banking app. She solved my problems and even helped me with further security concerns. She was patient and professional and is definitely an asset to your organization.”
9AM - 5PM
500 Busse Hwy, Park Ridge
Banks
“Very convenient location. All the staff are very helpful and pleasant. Ask for Dan O'Neil. He helped me out several times with transferring accounts and with an out of state home purchase. Personable and knowledgeable.”
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“Kathleen Vasquez did an amazing job explaining to me about CDs and about interest rates on savings accounts, she helped me close my old savings account and open up a new one that had a higher interest rate, I can't even tell you how much I appreciate it Kathleen did such an amazing job as a relationship banker at the Village Bank & Trust on Touhy in Park Ridge! I have been a member
for over 10 years now and everyone there is always so great and accommodating and I met the new branch manager he came over and introduced himself but I can't remember his name just wonderful people super accommodating and great information I enjoy banking there so much thank you so much Kathleen I really appreciate your help!!!
Sincerely,
David Haliday, a very happy Village Bank and Trust client!”