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“I want to thank Alfonso and the Metro Federal credit Union staff for a wonderful experience I had obtaining a new auto loan back in April. I thought the process was going to be difficult, I am happy to say I was wrong. Alfonso guided me through the process with ease. He answer all my questions even the ones I didn't even know to ask.
Thanks again,
for a wonderful experience”
“My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends”
“I belong to PFCU since they took over the former Leyden Credit Union which I joined in the 1980’s. At that time I was very pleased with the service and the employees. Since PFCU took over the office in Franklin Park several years ago I have experienced nothing but excellent customer service and customer care which I never found at any bank. Today they worked with me from their Morton Grove location to successfully cancel a large duplicate transfer which was in progress. I would like to recognize Lizbeth and Heidi (and Maria when I work with her) for their efforts and commitment to customer service and support. I highly recommend them as your bank.”
“Opened an account online which was very easy and convenient. Applied for a loan that was processed quickly in a couple of days. The ladies that assisted me explained the process well and kept me informed of the status. I am very happy with joining CAFCU”
“It is so nice to have a local credit union to work with in person. We have done banking, mortgages, children and teen accounts here. They offer many useful in-person services for members that have been almost impossible to find anymore as big online banks become more competitive, such as no-fee VISA gift cards, no fee coin machine, international money exchange, safe deposit box rental (as close to Gringotts as you're going to get!). AAEC also awards many programs, grants and scholarships back to the local community!”
“Went there for money order Friday July 21 2023 in and out no wait in line staff were courteous, professional and engaging everyone greeted with a smile ReAnne my teller, hope am spelling her name correctly,was the epitone of excellent customer service professional and courteous will most certainly recommend the bank to my friends and family”
“Thank you so much to Lynne Huck! She was very helpful and I appreciated her assistance with my CD accounts and online account set-up! Big kudos to Lynne! - Cynthia L”
8:30AM - 5PM
10600 W Higgins Rd Ste. 104, Rosemont
Credit Unions
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
8AM - 5PM
5310 N Harlem Ave, Chicago
Credit Unions
“Caroline Firore was an absolute dream to deal with, wonderfully patient and incredibly helpful. I couldn’t have asked for a more helpful representative! She should definitely be recognized for her great customer service techniques!!”
9AM - 5PM
5000 N Cumberland Ave, Chicago
Credit Unions
“We had a great experience working with Khrystyna during our auto refinancing process. She was professional, efficient, and answered all of our questions clearly and promptly. Her communication was excellent, and she made the entire process smooth and stress-free. On top of that, she was very pleasant to talk to, which made the experience even more enjoyable. We truly appreciated her support and would highly recommend working with her.”
“U guys are unbelievable seriously best employees and costumer service and mechanics u guys seriously rock trust me ima be riding Passats all my life love u guys ❤️Seriously took care of me ?”
“Can’t say enough about Leen and her team. I was in need of financing in a very short amount of time. The hoops that they jumped through to get me the financing I needed to get the car that I wanted was unreal. Nobody else could have done what they did. I highly recommend them!”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
7AM - 8PM
11545 W Touhy Ave, Chicago
Credit Unions
“I opened a savings account with Alliant Credit Union because they offer great interest rates on their savings accounts and auto loans. I the account for several years but decided to close it. The banker/rep I spoke to was so kind and helpful and handled the transaction quickly and efficiently.”
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“Highly knowledgeable person, a delight to work with, immediately found best and quickest solution to meet my needs. Best experience ever. I can’t thank you enough. Definitely a well deserving five stars.”