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“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“We needed a mattress fairly quick and Mark Z. at the Downers Grove store was amazing. He listened to our needs and was able to get us what we needed. I would recommend.”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“My husband and I purchased an outdoor dining table and had a great experience with Ken. He was incredibly knowledgeable and helpful. I'd highly recommend to ask for his help when visiting the store.There were a few moments the manager was a bit condescending towards him, which I didn't feel was appropriate in front of customers. My advice to management would be to keep frustrations behind doors, not in front of customers. :)”
“I’ve never been to Steinhafels, but my first experience was very nice. The sales staff was excellent Very helpful, but also allowed me to browse for what I was looking for. I was looking for an area rug and they have a large selection.
Anyway, I found a perfect rug and got a nice discount. I was very happy thanks to Mohammed for helping me out. I’ll be sure to keep them on my list for future purchases!”
“Our experience was absolutely wonderful, the sales staff understood their product, options and they were more than competitive in pricing. Courteous, knowledgeable and pleasant all without any pressure. I would recommend them.”
“I brought some aquatic plants for my patio pond. They are on sales (25% off). Besides, other nursery/gardens in my area don’t carry those items so I don’t have much choices.”
“Excellent care and attention to detail from our salesperson Sandra. We were directed to the specific area of interest and were given plenty of space to do our shopping. When decision time came, she was efficient, knowledgeable and PLEASANT. We will be back!”
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“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”