“I needed some very specific help to flush out a training space. we had been to several places and couldnt find something that met our needs that wasnt rediculously overpriced for what we were doing. Pat Benson at Kentwood found what we needed quickly and got it delivered in a couple days. Really impressed and happy with the results. highly recommend.”
“Organized and clean. Staff is nice and prices are reasonable. The only issue I had was that the pink and “purple” tags look too similar in Color. Kind of hard to tell the difference especially if there’s a sale going on for either Color. I overheard another lady having the same issue at checkout.”
“Great place to buy furniture. The quality is excellent. The associates are always anxious to help you and guide you to what you were looking for. Delivery was great And the guys to put her furniture together did a great job. Will definitely buy more contemporary furniture there in the future.”
“We bought a table and chairs for our breakfast room here 35 years ago, the table is still fine and I didn't want to replace it, but we had beaten the chairs to death. Couldn't find what I wanted anyplace else but Steve had just the right chairs in stock, already assembled, took them home with me. I had actually bought a couple chairs online, took me an hour to assemble them, then found the seat cushions were too shallow and the backs too upright so they were uncomfortable. And the finish wasn't what I was expecting. At Charles you can see exactly what you're getting, no surprises. As the name says, they just sell dinettes, but they know everything there is to know about dinettes. If you want a custom finish or fabric, they can order it for you. Unlike the discount stores that get container loads of table and chair sets and then can't break up the sets or get you something custom.”
“Love my bedroom pieces. This is my second EA room. Both were done with the expert help of their designer Dana. Delivery was outstanding. First guys had a little problem getting the dresser upstairs but figured it out. It was a but damp on the second Delivery and these guys took their shoes off and I did not ask them. That's so considerate.”
“A deaf staff fulfilling an order cart was willing to stop and help me instead. I had first approach another employee who pointed to where the bottled water was located - "the wall". However, there were only about 6 to 7 items each (drinking and distilled) left and worst yet they were all on the top shelf! So I needed a step stool, but was unable to locate one nearby. Unlucky I saw a staff member with an order cart approaching but when he signed I realized he couldn't understand. I had a facemask on! Knowing he is on a time schedule to fulfill his cart I decided to go back to the first employee who pointed the bottle location. But for some reason he ignored my request, and so I decided to go back to resolve the problem myself. This is when I noticed the deaf employee was still waiting for me. I pointed to where I needed him for help. Being tall he was able to grab 12 bottles (I signed 6 drinking and 6 distilled each), but he had to work hard because the items were all on the far edge. I thanked him several times to show my appreciation. If not for his patience to wait, I might have gotten hurt because I was determined to climb and get my waters. Must be the Holy Spirit nudging him to wait and help an impatient customer!”
“Great service and helpful advice. Mr. Sadiq was extremely patient and walked me and my husband through all the details, which was really nice since we’re first time homeowners. Would definitely recommend visiting and seeing the updated collection!”
“Excellent service and an awesome unique selection of furniture. My wife and I were very impressed. Pricing is good especially considering the quality of the pieces. I recommend the Lombard location.Their showroom is very spacious and clean and the staff there is very knowledgeable.”
“Groceries were my priority, the reason I went here to Target, but after buying everything I needed with my groceries, I took the chance to also explore the store, and I found a lot of wonderful things. I went to see interesting items, and there were really a bunch of them. I got to see a great selection of bags, clothes, and accessories. I was really interested in buying, not only because the items are wonderful and of good quality, but also because the prices are fair and reasonable, and I also consider them cheaper than anywhere I can find such good things like those. Mother's Day is near, and I took it as an opportunity to buy gifts for everyone. I want to send deserving gifts like this one. It was really a great deal, and it was also a really great day for me. I am really glad that I decided to buy my groceries here for some reason, and I will gladly do it again for more great purchases. The service is also great. The staff are really friendly and helpful to anyone, despite their being so busy with a lot of customers in the store. I just had a little hard time in the parking lot. The parking is spacious when I parked my car, and it was easy for me, but I had a hard time because of the car next to mine.”
“Great place for affordable furniture. One of my favorite places to go for something new! Though I wish certain things weren't being discontinued, thats not the stores fault, and the staff id very friendly.”
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“Ben was immediately helpful and very pleasant to work with. He made the purchase very easy and found the mattress that I needed in stock very close by and arranged that for me as well.”